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Thread: Fuel Sensor Strip Warranty

  1. #46
    K Bikes Complex by Choice cjack's Avatar
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    Quote Originally Posted by 20715 View Post
    Well, I can tell you I'm calling Gateway in the morning to make sure they're not using year old stock. Just in case.

    I like the guys at Gateway. Shannon and Ryan have always treated me well. But I would have got this next one at Sportland if they'd work on Saturdays. That's the first dealer I've ever seen that didn't work on bikes on Saturday.
    I think it varies. They are closed on Mondays except during the summer months. So I think they do service on Saturday in the winter. In the summer the mechanic puts in 5 days and Saturday would be all overtime.
    No dog in the hunt, just saying.
    I like the Gateway guys too and have known Ryan since he was a baby Dink. But I like Sportland too and it's a mile away.
    BMWMotorcycles, fun when they're running...
    My other bike is a BMW.
    Jack Hawley MOA and RA #224, KE9UW ("Chuck")

  2. #47
    Still plays with trains. tinytrains's Avatar
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    My dealer just confirmed the 12 year warranty.
    1988 K75 Low Seat
    2009 R1200R Roadster

  3. #48
    Proud Veteran SteveAikens's Avatar
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    Quote Originally Posted by deilenberger View Post
    As far as your third strip - sounds like it was replaced after BMW pulled all the in-stock strips from dealers and replaced them (around April of 2013 I believe.) My friendly local shop service manager when last I checked still hadn't had to do any "redo's" on strips replaced since then. He thinks the vendor (who likely also made the fuel pump) might have found a fix.
    I had my 07 RT at Sandia BMW in Alb for some other work and the service manager and I discussed my fuel film strip - this one was number six I believe. Mine "worked" but was generally inaccurate and unreliable. It wasn't unusual for me to fill the tank and the display never reach much more than between half and three quarters of a tank. Topping up from my fuel cell while under way with this fuel film strip never showed more than a quarter of a tank of fuel. It should have shown at least a half a tank once the fuel was transferred to the main tank.

    While the bike was there, the shop did the recall replacement of the fuel pump, a warranty replacement of the fuel film strip and calibrated the fuel film strip. Testing the fuel film strip, the shop comments were "Found Fuel Gauge Implausible. Tested Fuel Film Strip - Pins 1and4 "OL". Faulty Fuel Film Strip."

    I fueled in Alb and immediately noticed that no sooner did I have the key on and the fuel display was at full within abut 10 seconds - if that. Riding home [240 miles] I paid attention to the behavior of the fuel display. Unlike any previous fuel film strip, this one actually shows a gradual display of fuel used that appears to actually track what I would expect a fuel gauge to as fuel was consumed. When it showed just over a quarter of a tank, I opened the valve to start the transfer of fuel from the fuel cell [it's a gravity feed system]. Very slowly, roughly at a reasonable rate I would expect based on experience using the fuel cell - the display gradually increased to slightly more than half a tank before I decided to shut the transfer valve off.

    I would agree that it is possible based on that experience yesterday, the vender may indeed have actually gotten this nuisance issue finally resolved. Only time will tell.
    Nom de Plume:
    Steve Aikens, Clovis, NM
    BMW MOA #6218
    IBA# 442

  4. #49
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    I read in another forum that BMW may reimburse owners of failed fuel strip if they paid out of pocket for the replacement. Have any of you had any experience getting a refund?

  5. #50
    Boxers uber alles
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    Gads, a fuel gauge that actually works; I'd be thrilled. I'm on my third one on my '09 GSA and it's about as accurate as a $2 watch. I'll contact my BMW dealer in Eugene and see if I'm eligible for a replacement. My work around, is just to start looking for fuel at 275 miles, look harder at 300 miles, and become desperate at 320 miles.

  6. #51
    Registered User Atomicman52's Avatar
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    Quote Originally Posted by tinytrains View Post
    My R1200R runs almost exclusively on Chevron with Techron, and the fuel strip still failed. So I don't that helps the fuel strip.

    The plus side, it Chevron has excellent stability. It takes me a 2 months to use a tank of fuel in my K75 and pick-up truck, but I never have "bad gas" problems or fuel system clogging in either.
    +1 on my '09 2 strips replaced now, almost exclusively run Chevron w/Techron
    "The Older I Get, the Faster I Was"
    '09 Black Metallic Sapphire "Fully Farkled" RT

  7. #52
    Registered User Woodbutcher's Avatar
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    Got my new 12 year version of the fuel strip today. Old one mostly worked, but I was getting the fuel pump replacement recall done so I had the fuel strip done also. Hopefully it works as well as the old one. Old one got inconsistent from half tank down (sometimes would show 2 bars, sometimes 4) but as I got to were it should be showing 2 bars (300 miles on my GSA) it would settle down and was fine for the rest of the tank. Since this is my first bike with a guage, I just rely on the odometer anyway.
    Rusty
    Austin, TX
    Two Wheeled Texans
    2009 R1200GSA

  8. #53
    Registered User Woodbutcher's Avatar
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    Actually, just checked my reciept and it looks like they only did the fuel pump warranty and mounted tires. Guess I'm headed back for a fuel strip.
    Rusty
    Austin, TX
    Two Wheeled Texans
    2009 R1200GSA

  9. #54
    Proud Veteran SteveAikens's Avatar
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    Quote Originally Posted by siman00 View Post
    I read in another forum that BMW may reimburse owners of failed fuel strip if they paid out of pocket for the replacement. Have any of you had any experience getting a refund?
    Not on the fuel strip - however, I just received reimbursement for the replacement fuel pump I paid for in 2012 on the way to the rally.
    Nom de Plume:
    Steve Aikens, Clovis, NM
    BMW MOA #6218
    IBA# 442

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