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Thread: BMW Motorrad Advisory: Stop Riding Your 2014 R1200RT

  1. #796
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    Quote Originally Posted by hogwide@aol.com View Post
    That may be true. Just saying. Dealers that stay in line with suggested procedures get better treatment. Don't really care. I have my same bike works great, free title, $2500 in my pocket and I am a happy camper. Stress free and I got a loaner when I needed it and it didn't count against my money from BMW.
    I interfaced with our BMW Rep for a few years, when with a dealer who did just about everything wrong...wrong sq footage, wrong carpet, wrong reporting protocol, wrong "punch-out" procedures and the only calls I ever got was: "Hey, how many units do you project selling next month?" They were bonuses on units sold in their area...everything else was just "noise".
    MOA #46783
    2014 R1200RT

  2. #797
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    Quote Originally Posted by amaufledu1 View Post
    still waiting on my (allegedly) corrected, sold, ordered two weeks prior to the stop ride order to be shipped to my Tampa dealer from the "Processing Center" in New Jersey. Dealers are receiving new shocks for their bikes that are unsold but in stock and here I am, with a completely paid for unit, getting closer to the fall Florida riding season, with no motorcycle. The worse part is, when I call the "Recall Hotline", if I talk to three "customer satisfaction representatives", I invariably get three different answers to the When Will It Ship question and none of them are correct...................they seem to have been coached to make up BS answers to keep callers placated.
    Well, I think that the end is in site, thanks to my dealer, not to BMW; again, ordered my R1200RT on May 10, 2014, Stop Riding Order was issued while my bike was in transit to the Processing Center in New Jersey, where it still sits, irreguardless of multiple "Customer Service" and "Resolution Specialist" promises that, "a batch of corrected shocks have been shipped to the Processing Center and a team of mechanics will be installing them and your bike will be shipped this week (08-20-14)", and "your unit has been repaired and we have arranged expedited shipping so you can take delivery by the weekend (09-04-14)" and many other BS answers/promises. As of yesterday, my bike was still unaccounted for and my dealer had received new 2014 units with corrected shocks for stock. My dealer rep e.mailed BMW and proposed that I be allowed to take delivery of one of his stock units and that the $2,500 rebate be transferred to that unit........................long story short, I am picking up a new R1200RT tomorrow still not knowing where the actual bike I ordered resides.

    AMA in Florida, hopefully riding tomorrow pending degree of rain intensity

  3. #798
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    Quote Originally Posted by amaufledu1 View Post
    Well, I think that the end is in site, thanks to my dealer, not to BMW; again, ordered my R1200RT on May 10, 2014, Stop Riding Order was issued while my bike was in transit to the Processing Center in New Jersey, where it still sits, irreguardless of multiple "Customer Service" and "Resolution Specialist" promises that, "a batch of corrected shocks have been shipped to the Processing Center and a team of mechanics will be installing them and your bike will be shipped this week (08-20-14)", and "your unit has been repaired and we have arranged expedited shipping so you can take delivery by the weekend (09-04-14)" and many other BS answers/promises. As of yesterday, my bike was still unaccounted for and my dealer had received new 2014 units with corrected shocks for stock. My dealer rep e.mailed BMW and proposed that I be allowed to take delivery of one of his stock units and that the $2,500 rebate be transferred to that unit........................long story short, I am picking up a new R1200RT tomorrow still not knowing where the actual bike I ordered resides.

    AMA in Florida, hopefully riding tomorrow pending degree of rain intensity
    Good for you. Perhaps they were expediting your unit and sent it by...Malaysian Air.... ?
    MOA #46783
    2014 R1200RT

  4. #799
    Registered User KarlG's Avatar
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    Quote Originally Posted by amaufledu1 View Post
    Well, I think that the end is in site, thanks to my dealer, not to BMW; again, ordered my R1200RT on May 10, 2014, Stop Riding Order was issued while my bike was in transit to the Processing Center in New Jersey, where it still sits, irreguardless of multiple "Customer Service" and "Resolution Specialist" promises that, "a batch of corrected shocks have been shipped to the Processing Center and a team of mechanics will be installing them and your bike will be shipped this week (08-20-14)", and "your unit has been repaired and we have arranged expedited shipping so you can take delivery by the weekend (09-04-14)" and many other BS answers/promises.
    Glad you finally got a bike, you are going to love it!

    I think their CS hearts are in the right place but their heads seem to be firmly stuck up their anuses half the time.

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    And, the icing on the cake came Friday afternoon when the same "Resolution Specialist" that had talked to me Friday morning and had no idea what was happening with delivery of my RT called me and tried to take credit for having substituted another bike for me to purchase..................when, in actuality, my dealer arranged it himself!!

  6. #801
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    '15 rt

    See BMW site has finally gone to 2015 status....predict '15 models in New Jersey will be delivered to waiting customers very shortly.
    MOA #46783
    2014 R1200RT

  7. #802
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    Quote Originally Posted by Motodan View Post
    See BMW site has finally gone to 2015 status....predict '15 models in New Jersey will be delivered to waiting customers very shortly.
    I apologize because I'm apparently wrong about BMW's web site going to 2015 status. I saw the new blue RT model on their first page, but when going to "build" page they still show only '14 colors. Sorry, but it's got to be close.
    MOA #46783
    2014 R1200RT

  8. #803
    neanderssance man sedanman's Avatar
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    Last Friday I took delivery of a new ( not a buyback) 2014 with all the bells and whistles and free GPS. I loved my 2011 R/T until I rode the new one. What a machine!
    Paul
    "Friends don't let friends ride junk!"
    2011 R1200RT Traded
    2014 R1200RT fully optioned

  9. #804
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    Pricing on the 2014, new and used, the ones that fist came out w all the bells

    It would seem the new 2014s are priced in the $22600 neighbor hood and the used (with >1000 miles) are about $19300. I don't think this is low enough. Anyone finding anything substantially different?

    Has anyone nailed down whether or not those of us that sold our bikes back to BMW can buy one of the used ones? I see no restrictions noted on my dealer's website.

  10. #805
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    Quote Originally Posted by BJ_CT View Post
    It would seem the new 2014s are priced in the $22600 neighbor hood and the used (with >1000 miles) are about $19300. I don't think this is low enough. Anyone finding anything substantially different?

    Has anyone nailed down whether or not those of us that sold our bikes back to BMW can buy one of the used ones? I see no restrictions noted on my dealer's website.
    I bought mine back. It originally listed for $21,345. Sold it back to BMW in July and purchased it back in September, when I learned the '15's were going to be held up and how much cheaper my '14 was going to be second time around. Buyback '14 RT's are being credited to dealer inventories at Demo pricing. That's around 25% off. On my bike the net to dealer would be right around $15,600. Dealer can sell it for $16,500 and still make close to a grand. A healthy relationship with dealer by having purchased multiple units over the years can pay dividends at times.
    MOA #46783
    2014 R1200RT

  11. #806
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    Congrats! Did your new/old bike have a "marked" title?

    Thanks

  12. #807
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    Quote Originally Posted by xcell1600 View Post
    Congrats! Did your new/old bike have a "marked" title?

    Thanks
    Hope to answer that shortly as I'm currently waiting for it....BMW has been slow turning these around in their system. Will post when it arrives.
    MOA #46783
    2014 R1200RT

  13. #808
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    Buyback '14 came with clear "Normal" Title

    Quote Originally Posted by xcell1600 View Post
    Congrats! Did your new/old bike have a "marked" title?

    Thanks
    Good news...at least in Indiana...I bought my own '14 buyback back and the Title came to me as TITLE TYPE - NORMAL!
    MOA #46783
    2014 R1200RT

  14. #809
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    Looks like I was wrong!

    Quote Originally Posted by djmiller217 View Post
    Seems to me the used market could get heavy with the 2014 wetheads! There could be some real bargains
    Out there come late Summer! So is 2500 bucks enough! I think that is short ,all things considered! I paid full MSRP for my bike, then I get 2500, I am guessing joe blow could walk into the BMW store late summer and buy the same bike for 18,500. Ouch! I am a looser with the 2500 kicker and have been most of the summer with no scooter! Don Miller 2014 RTD
    Looks like I was wrong on the $18,500! The Loyal Ones got the )/;?:!,'cn

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