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Thread: About had it with Gerbing!

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  1. #1
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    About had it with Gerbing!

    Last winter I purchased a pair of Gerbing heated pants to go with my heated jacket. I used Gerbing's sizing chart to order my size, but when they arrived they were way too tight across the crotch. Now I realize that heated gear is supposed to be snug, but this was ridiculous, and I'm a very standard 5'10" 175 lbs. Revzilla took them back, but the next size up was out of stock until summer. By then, heated gear was the furthest thing from my mind. I just re-ordered the next size up, M-R, but what arrived were huge! To get the inseam to fit properly, I have to hike them up to my sternum, like a pair of waders! What's the deal with Gerbing's sizing? Nothing really seems to fit right.

    I've also had problems with wire and plug failure. I just got the jacket back from having the main plug repaired. Not, after using it only a couple of times, the glove input plug failed. Seems like a weak spot to me, and perhaps they should be using a heaver duty wire.

    Has anyone tried the heated gear that Cycle Gear Sells. Their heated pants are much less expensive than Gerbing, and though I've never used them, the pair I tried on in the store fit great. I'm thinking of sending these Gerbing pants back and getting the Cycle Gear pair, but would be curious to hear any first hand opinions.

    Thanks!

  2. #2
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    I got mine from the iron butt web site, been happy with it, brand Is WIDDER I believe

  3. #3
    Benchwrenching PGlaves's Avatar
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    I feel your pain - been there with similar problems. Now, if I buy riding gear of any kind - helmets, jackets, riding pants, heated stuff, boots - I buy it at a dealership where I can try it on, be sure it fits, and am sure it is what I want.

    I live 53 miles from the nearest town, about 250 miles from the nearest motorcycle dealership of any sort, and it is at least 250 miles to El Paso and 400 miles to Austin to a BMW dealership. We mail order lots of things but riding gear is not among that. It is too important, and the aggravation of getting, returning, getting, returning, ad naseum is too great.

    The exception is Aerostich but only because I have been to Duluth, they have measured me, and I know exactly what size Roadcrafter I take.
    Paul Glaves - "Big Bend", Texas U.S.A
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    Quote Originally Posted by PGlaves View Post
    I feel your pain - been there with similar problems. Now, if I buy riding gear of any kind - helmets, jackets, riding pants, heated stuff, boots - I buy it at a dealership where I can try it on, be sure it fits, and am sure it is what I want.

    I live 53 miles from the nearest town, about 250 miles from the nearest motorcycle dealership of any sort, and it is at least 250 miles to El Paso and 400 miles to Austin to a BMW dealership. We mail order lots of things but riding gear is not among that. It is too important, and the aggravation of getting, returning, getting, returning, ad naseum is too great.

    The exception is Aerostich but only because I have been to Duluth, they have measured me, and I know exactly what size Roadcrafter I take.
    Regarding mail order, I have to say, Revzilla really came through. They issued a mailing label and paid for the return shipping. I ended up buying the Cycle Gear "Hot Wire" pants which fit great and were a lot cheaper. They seem to heat about as well.

    The jacket liner went back to Gerbing. They said they are now using a round wire instead of the flat lamp-cord and agreed to replace all the wires on my jacket.

    While all this was going on, I realized that one of the channels of my dual controller was putting out 100% even when off. I wonder if the shorted glove wire didn't somehow harm it. They said they're going to fix it too, but it was a pain, because it's permanently mounted on the bike and was damaged in its removal. We'll see if they come through.

  5. #5
    Survivor akbeemer's Avatar
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    Quote Originally Posted by t6pilot View Post
    I got mine from the iron butt web site, been happy with it, brand Is WIDDER I believe
    Great stuff. Out of business several years I believe.
    Kevin Huddy
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  6. #6
    Registered User andreb's Avatar
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    Powerlet Rapidfire Jacket Liner for me

    I ended up getting a Powerlet jacket with the heated sleeves. One can change the heat (105 watts for my K1600 or 65 watts for the F800) by unplugging/plugging together a connector in the sleeve or using the rheostat. It works well and is compatible with the Powerlet sockets wired directly to the battery, which I installed. I can only use the OEM sockets at the 65 watt setting. I got it because I heard consistently bad stories about Gerbings. It sure is toasty and apparently well made. I will have to update this post in a few years to verify durability.
    Andre Boening
    2010 F800GS and 2012 K1600GT

  7. #7
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    +1 on the Powerlet gear. Got it from Nick Plenzick, good vendor. Here's the latest thread on his company:

    http://www.bmwmoa.org/forum/showthre...ht=#post915139

    Fiance just got the Cycle Gear stuff and likes it as well. But he had nothing to compare it to. He would definitely suggest going to a store to try it as the sizing was strange. Good luck!
    Tonya
    2007 F800ST - Lovin' it!!

  8. #8
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    Quote Originally Posted by BONWIT View Post
    Has anyone tried the heated gear that Cycle Gear Sells. Their heated pants are much less expensive than Gerbing, and though I've never used them, the pair I tried on in the store fit great. I'm thinking of sending these Gerbing pants back and getting the Cycle Gear pair, but would be curious to hear any first hand opinions.
    This is my second season with the Cycle Gear (Sedici Hotwired) jacket liner, and I'm quite pleased. Admittedly, I don't wear it as hard as those in colder areas, so I can't comment on durability. But for my morning commute, which can easily start at 35-38 degrees for a couple months of the year, it's quite functional.

    I will say it's not the most intelligently designed; the controller location inside the jacket is particularly obnoxious. Since it doesn't hold your setting after being turned off, that means your jacket must be open when you plug into the bike's power so you can turn the jacket on. I assume, though, that it'd work with other controllers as well.

    Overall, it's good value-for-money, and I note that it's 20% off today and tomorrow. I may go get the pants.
    2000 R1100RT / 1987 K75C (RIP) / Santa Clarita, CA

  9. #9
    Registered User Royal Tiger's Avatar
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    My girlfriend has the Sedici Hotwired jacket liner. She is 5'1" with a D/DD chest and wears a size 0 or 2 jeans, so gear is ALWAYS a struggle to get something that fits even close to properly. She loves the liner and it fits great. We were able to try out jackets at the IMS in NYC in December, and she got the Tourmaster Transition 3 in a woman's small and it also fit great, with lots of adjustability.
    ~Dan

    2013 Yamaha XT250 * 2012 Kawasaki Ninja 250 * 2007 BMW G650X XChallenge * 2007 BMW R1200ST * 2003 Yamaha PW80

  10. #10
    Larry xlarry's Avatar
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    Gerbing

    My old Gerbing liner was not providing power to my right glove; so I ordered a new liner. First day wearing it (32 degrees), it provided very uneven heat to the point my shoulders were very cold, I turned it up to try to warm my shoulders and ended up with a SEVERE burn to my stomach! Been 2 weeks and still hurts a lot!

    I will wait until after winter to send the old liner in for repair. With the heated grips I am ok down to about 40 degrees.
    Larry
    Midnight Blue 2013 BMW R1200RT
    2010 Harley Road Glide (gone after 61,964 miles)
    2001 Harley Electra Glide (gone after 138,048 miles)

  11. #11
    Registered User nytrashman's Avatar
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    Warm and Safe.....nuff said
    2007 R1200R
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  12. #12
    Motorsickle Rider brisco's Avatar
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    Quote Originally Posted by nytrashman View Post
    Warm and Safe.....nuff said
    Another vote for Warm & Safe.
    Mike, the company owner will personally discuss and advise.

    I've been using his gear since 2008 and have had nothing but good luck.

    Also they were the OEM for Powerlet, Firstgear and others.
    They have never had to advertise.
    That says something right there.
    Kansas. Eleven curves in three hundred eighteen miles...
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  13. #13
    Plasterman tgf429's Avatar
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    Quote Originally Posted by nytrashman View Post
    Warm and Safe.....nuff said
    Warm and Safe.

    You will be challenged to find best customer service anywhere.

  14. #14
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    Quote Originally Posted by xlarry View Post
    My old Gerbing liner was not providing power to my right glove; so I ordered a new liner. First day wearing it (32 degrees), it provided very uneven heat to the point my shoulders were very cold, I turned it up to try to warm my shoulders and ended up with a SEVERE burn to my stomach! Been 2 weeks and still hurts a lot!

    I will wait until after winter to send the old liner in for repair. With the heated grips I am ok down to about 40 degrees.


    I bought a Gerbings jacket and temp controller a couple of years ago with the newer micro wire wiring system. About 3 weeks after purchase, I was using it on a two hour ride on a fairly cold day
    that required a lot of heat to keep warm. I noticed that the jacket was getting extremely hot and didn't cool off when I turned the controller down. When I pulled to a stop to check things out, I discovered that I could not disconnect the controller connection from where it plugged into the jacket. It had gotten so hot that the plug had melted into the jacket connection. Fortunately,no burn to me.

    This was completely repaired by Gerbings under warranty, and I have not had any problems since.

  15. #15
    Motorsickle Rider brisco's Avatar
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    Talking to Mike at Warm n Safe, although he manufactures and sells liners with the microwire technology, he recommends staying with the older standard wire technology...
    Kansas. Eleven curves in three hundred eighteen miles...
    '09 R1200RT
    N0PGH
    Iron Butt Assoc. #47865

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