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Thread: dealer woes

  1. #46
    Registered User easy's Avatar
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    I forgot what we were talking about..........

  2. #47
    It is what it is. Bud's Avatar
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    Quote Originally Posted by ponch1 View Post
    More likely he's on the asperger's/autism spectrum. They tend to say what's on their mind in spite of social convention.
    Or maybe he is just and ass?

    Since neither of us know him, either one is possible.
    I used to post here, but now I don't.

  3. #48
    Ponch ponch1's Avatar
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    Quote Originally Posted by sibud View Post
    Or maybe he is just and ass?

    Since neither of us know him, either one is possible.
    That's true and we're probably blessed.
    My Motorrad
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  4. #49
    Kbiker BCKRider's Avatar
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    Quote Originally Posted by EMSimon View Post
    Made in the U.S. of A.!

    I find this interesting. German car manufacturers enjoy a certain sales success in the U.S. with their products and they think they have to produce closer to the market. They build plants here and relocate production of certain models to the U.S.
    Do they still benefit from the attraction of the customer base to a well-built (even if perceived) German car?
    The Volkswagen Passat's sales numbers are stalling since they make a specific "for the U.S. market" model in Chattanooga.
    I really like my Audi Q5. It is one of the best vehicles I had the last 20 years. I am not sure if I will buy the next model when it comes out of Mexico.
    We bought a turbo diesel VW Passat about a year and half ago. Love the comfort, quiet, power (well, not the ultimate but quite enough,) and handling that compares quite well with the Miata we traded in. The fuel consumption is always better than 40 US MPG. And not a single problem to date. When we bought, there was a considerable wait time, partly because of demand and partly because of a hail storm that ruined the appearance of something like 1000 Passats. Time will tell whether there are problems. If so, my bet is it will be with the engineering, not with the fact that it was built in the US.
    Doug
    1992 K100RS

  5. #50
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    Quote Originally Posted by sibud View Post
    Or maybe he is just and ass?

    Since neither of us know him, either one is possible.

    You cannot(as in should not attempt) "pull a diagnosis from the DSM" via a visit or two to a MC dealer
    You can, however bitch about their behavior to everyone you see or know forever!
    I'll vote for the "ass" label...
    "If I had my life to live over, I'd dare to make more mistakes next time...I'd relax,I'd limber up... I would take fewer things seriously...take more chances... take more trips...climb more mountains...swim more rivers...eat more ice cream." Jorge Luis Borges at age 85.

  6. #51
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    My '09 jetta sport wagon was built in Mexico. 50,000 100% trouble free miles with free service for the first 36k.
    Don't know if it was assembled in Mexico from parts delivered from Germany.
    Marty Hill
    12 GS black/Boxer Cup Replika

    ride till you can't

  7. #52
    Ponch ponch1's Avatar
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    Quote Originally Posted by martyhill View Post
    My '09 jetta sport wagon was built in Mexico. 50,000 100% trouble free miles with free service for the first 36k.
    Don't know if it was assembled in Mexico from parts delivered from Germany.
    I had a 2001 Jetta GL. Had it 12 years, only money spent was fuel and maintenance, 150K miles when I sold it and it had the original clutch.
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  8. #53
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    Quote Originally Posted by BCKRider View Post
    We bought a turbo diesel VW Passat about a year and half ago. .... If so, my bet is it will be with the engineering, not with the fact that it was built in the US.
    One is closely connected to the other.
    Volkswagen redesigned the Passat for sale at a lower price in the U.S. market, cutting costs by using interior plastics and other materials that are cheaper than those used in the European version. The U.S. model also got a simpler, lower-cost suspension that delivers a less precise ride. All in all not the same car that may have created aloyal customer base over previous years.

  9. #54
    Registered User tuckerman's Avatar
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    Quote Originally Posted by ponch1 View Post
    May be he'll take the service manager position?
    Well when I walked in and asked "how's your day", I got some grumpy response. Then from there we got into it about me not wanting synthetic in a brand new bike. That the valve cover gaskets and screws are reusable (apparently that's a "gray area" and it's on me when they fail.) it went downhill from there. When I asked about the lack of sheet stating how far and which of my valves were out, I got, "well if there's not sheet, then I guess they were fine", and TB SYNC.? Same answer. *******. When I walked into the rest of the dealership, the guy said things like " put your stuff in the lounge", "let me make your a fresh pot off coffee". I couldn't believe that I was in the same building. I've got the card of the idiot behind the counter someplace and he ruined it all. No more foothills for me. Actually here it is, his name is Brandon and when I said I got a funny noise coming out of the front, I was told that "motorcycles make noise". I could've fallen over. F'n tool.
    J.R., 2012 RT
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  10. #55
    Ponch ponch1's Avatar
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    Quote Originally Posted by tuckerman View Post
    Well when I walked in and asked "how's your day", I got some grumpy response. Then from there we got into it about me not wanting synthetic in a brand new bike. That the valve cover gaskets and screws are reusable (apparently that's a "gray area" and it's on me when they fail.) it went downhill from there. When I asked about the lack of sheet stating how far and which of my valves were out, I got, "well if there's not sheet, then I guess they were fine", and TB SYNC.? Same answer. *******. When I walked into the rest of the dealership, the guy said things like " put your stuff in the lounge", "let me make your a fresh pot off coffee". I couldn't believe that I was in the same building. I've got the card of the idiot behind the counter someplace and he ruined it all. No more foothills for me. Actually here it is, his name is Brandon and when I said I got a funny noise coming out of the front, I was told that "motorcycles make noise". I could've fallen over. F'n tool.
    Sounds like a condescending ahole. He needs a session in the woodshed, but since you live in PA, it's not much of an issue.
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  11. #56
    Registered User tuckerman's Avatar
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    Quote Originally Posted by ponch1 View Post
    Sounds like a condescending ahole. He needs a session in the woodshed, but since you live in PA, it's not much of an issue.
    Unfortunately I make it out there about once a year. Nice shop too.
    J.R., 2012 RT
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  12. #57
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    Back to the OP....

    Those Cross Country things sold by PIAA are a serious screwup and your dealer cannot help you- its not his fault. Those things are sold originally by TrailTech and have Asian parts. They use a bulb made simply by sticking an inadequate miniature HID capsule into an INDOOR lamp reflector (therefore not waterproof- it leaks at the front butyl rubber seal where the lens attaches to the reflector), then putting it in a badly anodized housing that will change colors.
    All of these issues are well known and have been for at least 3 years- when I replaced mine.

    There were at least 3 versions of the lamp (the first was a fair attempt at fixing premature failures due to vibration) and 2 of the internal ballast as of that time, all trying unsuccessfully to cure what is a terminally flawed design. PIAA and TT have done their best to stand behind the product but its simply too poor to be viable on a bike in anything other than ideal conditions.

    Just chalk it up to learning and dump them- and get some decent LEDs. I recommend Solstice SP120s or the equivalent size Clearwater. You can use your current harness to install either unless you want to add the dimming capability in which case some changes are needed.

  13. #58
    Registered User dieselyoda's Avatar
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    Interesting set of posts.

    On a recent discussion I was slammed for calling my dealership a "stealership" and challenged to name them. See http://www.bmwmoa.org/forum/showthre...down-the-drive, if you want. These boys seem to have an issue with me, or maybe they just have issues and are looking for something to complain about.

    I have worked for dealerships almost my entire career, albeit heavy iron, any dealership I worked for would never pull the crap my local BMW one does.

    Examples: R1100RT clutch cable, their price $140.00 plus $20.00 to pull it out of their stock order just for me. Montreal BMW dealer, $45.00, to my door the next day. NC on shipping. "Glad to help you". Now I pay the shipping, usually $15.00 and get everything from them.

    Took my set of PR3's to be mounted and balanced. I didn't have time to do it myself properly. I thought, $60.00. Old rubber was already off. I marked the rims, both sides with arrows, I installed new stems, highlighted the arrows on the rubber, $145.00. I picked them up at 4:59PM, paid my bill, looked at them when I got home, both the wrong direction. Next morning, back at 7:59AM, dropped them off and told them the problem, I was told to pick them up next week. When I did, a bill for, wait for it, you guessed it.

    Good buddy, older K75S, they installed a battery. I was in Russia at the time and couldn't do it for him. $700.00 and three weeks.

    Other buddy, about the same time, drops his R1150R for a clutch. He did that in April, bike was ready in July. Price tag, $1800.00.

    Last experience, the ABS on my R1100RT seemed to recheck itself every 15 minutes or so. I asked them if this was normal. I got told, "bring it in, it's a minimum one hour of labor to tell you." The forums here answered my question.
    1997 R1100RT (Restored Basket Case) , 1981 KZ 440 LTD (Restored Basket Case)
    1986 K75S(the beutch), 1993 K1100RS (blown engine), 1997 Chev Short Box (4x4 with an LT1)
    "You can easily judge the character of a man by how he treats those who can do nothing for him."

  14. #59
    Ponch ponch1's Avatar
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    Quote Originally Posted by dieselyoda View Post
    On a recent discussion I was slammed for calling my dealership a "stealership" and challenged to name them. See http://www.bmwmoa.org/forum/showthre...down-the-drive, if you want. These boys seem to have an issue with me, or maybe they just have issues and are looking for something to complain about.

    I have worked for dealerships almost my entire career, albeit heavy iron, any dealership I worked for would never pull the crap my local BMW one does.

    Examples: R1100RT clutch cable, their price $140.00 plus $20.00 to pull it out of their stock order just for me. Montreal BMW dealer, $45.00, to my door the next day. NC on shipping. "Glad to help you". Now I pay the shipping, usually $15.00 and get everything from them.

    Took my set of PR3's to be mounted and balanced. I didn't have time to do it myself properly. I thought, $60.00. Old rubber was already off. I marked the rims, both sides with arrows, I installed new stems, highlighted the arrows on the rubber, $145.00. I picked them up at 4:59PM, paid my bill, looked at them when I got home, both the wrong direction. Next morning, back at 7:59AM, dropped them off and told them the problem, I was told to pick them up next week. When I did, a bill for, wait for it, you guessed it.

    Good buddy, older K75S, they installed a battery. I was in Russia at the time and couldn't do it for him. $700.00 and three weeks.

    Other buddy, about the same time, drops his R1150R for a clutch. He did that in April, bike was ready in July. Price tag, $1800.00.

    Last experience, the ABS on my R1100RT seemed to recheck itself every 15 minutes or so. I asked them if this was normal. I got told, "bring it in, it's a minimum one hour of labor to tell you." The forums here answered my question.
    I am surprised they are still in business.
    My Motorrad
    BMWMOA 162849 | BMWRA 41335 | VROC 8109-R | VBA 19

  15. #60
    Registered User dieselyoda's Avatar
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    They are also Ducatti, Yamaha, Polaris, Ski-Doo and Triumph

    Quote Originally Posted by ponch1 View Post
    I am surprised they are still in business.
    When they were son and Dad, awesome. They literally killed the BMW market here because if you wanted a Beemer, you were at their mercy.

    At best, they have 5 new bikes on the floorplan, the minimum. A full load R1200RT with PDI, no taxes is $31,000.00. Same bike in Montreal, choice in color, $27,500.

    BMW here is a just gravy for these guys.
    1997 R1100RT (Restored Basket Case) , 1981 KZ 440 LTD (Restored Basket Case)
    1986 K75S(the beutch), 1993 K1100RS (blown engine), 1997 Chev Short Box (4x4 with an LT1)
    "You can easily judge the character of a man by how he treats those who can do nothing for him."

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