It is for sure more difficult to adjust valve clearances (if required) and this includes new parts. Much different than hexhead and more costly obviously if required.
It's not any more difficult to change 4 sparkplugs on a camhead than it is on a hexhead, only thing is it's done twice as often, so not at all at 12K on a hexhead.
I'd bet it's way more than 50/50 that your valve clearances did NOT need adjustment.
So, "much more costly" meant they had to change sparkplugs.
'12 R1200RT, '02 R1100S, '84 R80G/S
To everyone complaining about service costs (and personally I don't find the charge mentioned exorbitant) - there are several simple answers:
1 - DO IT YOURSELF, we have a nice subforum here that offers step by step guidance to many of the normal maintenance procedures. You'll find satisfaction in both saving money, and knowing you did the job yourself - and correctly. There are DVDs available and aftermarket manuals if you need additional information.
2 - FIND A GOOD INDEPENDENT. That's the great thing about the law of supply/demand. If something is in demand (like lower cost service), someone will usually pop up to fill the demand. Typically you'll save money. In some cases you'll also be allowed to bring your own parts offering an additional savings.
3 - IGNORE THE SERVICE. Short view it will save you money. Long term - it will cost you a bunch of money. I don't actually suggest you do this, but I do know people who do. They tend to sell their bikes when they go out of warranty.
IMHO - what you shouldn't do is whine about it here. The whining may help you feel better, but it really has no effect on the price you're going to pay. If you're unhappy with the price - talk to a dealer principal (someone with their money in the business) and express that dissatisfaction to them. If you decide to take option 1 or 2 - that will have a negative effect on the dealers bottom line.
As to why I think the price isn't exorbitant - the price for parts is going to be list price. That's what you pay if you bought them over the counter from the dealer. OE Parts is OE Parts, and the prices are pretty uniform no matter where you get them. The dealer is not going to use aftermarket (less expensive parts) since they can't warranty the parts (and labor to install them) for parts you bring in. With factory BMW parts - there is a 2 year warranty on the parts AND the labor to install them IF you use factory parts and a dealer mechanic to install them. And the dealer knows the quality of the parts. I'm sure BMW also factors in the warranty costs for parts into the price of the parts. Genuine BMW parts are not cheap, but neither are the bikes they fit on.
The cost of labor isn't just for the mechanic's pay. It has to include the shop space cost (insurance, heat, air-conditioning, power, fixed tool costs, special tool costs, diagnostics tool costs, etc, etc.) It also has to include the salary of the service writer who schedules your service appointment, and the perhaps free coffee you drink while waiting for your bike to be done. If the dealership provides loaners (somewhat rare now, but a number of dealerships do) the cost of the loaner (and insurance on it) all get factored in. Plus taxes, lights for the dealership, advertising costs and perhaps a tiny bit of profit for the dealership.
I've never met a rich dealership owner. I've met some successful ones who make a decent living providing the service, and I've talked to quite a few who lost money running a dealership. The hours given and labor charge for those hours do not seem excessive to me for the 12k service. The costs may vary depending on the size of the shop, and the location (mechanics may get paid more or less, locations may be more or less expensive.) Shop cost in the middle of Manhattan can be expected to be high. In the boonies of the midwest - perhaps less.
If you feel otherwise - the options are above.
YMMV - but bet it won't.
BTW - I believe you added "much" to your quote. Unless I've misread it - the dealer was quoted as saying in the post you're quoting "more costly" not "much more costly"..
Might be a little high but as some have said when we're gone one day what did it matter?
I know I've been riding over 40 yrs and with the amount of hours I put in per week at work
I neither have the time or desire to do my own maintenance. I break it down to this, 10,000
miles per year on a bike I paid $19,000 for if it costs me $15 or $20 a week to take care of it
OK. The smile my RT puts on my face is worth it. Just my opinion.
This might be hard to believe for some but if you service a few hundred RT's a year I can guarantee you will find some candidates that need a valve adjustment at any of the stated mileage intervals.
I've now done six services (6000 mile) and not needed to change a valve clearance since the 600 mile service.
Marty - in the western Oregon mountains.'06RT, (gone '04RT, '86 Venture Royal, '81 Yamaha Virago920, '82Suzuki GS1100GK, '76 Suzuki GT750, Triumph 750 Bonneville, BSA Road Rocket 650, 61" Harley knucklehead)
I have 52,000 smiles on my '08 R1200Gs and have found I don't mind taking my bike to the dealer for scheduled service. What I found is having a "home" dealership, they tend to go to bat for me in dealing with corporate, with offering discounts and a special welcoming/friendly attitude when I enter the dealership. My "home" dealership is Schlossmann BMW of Milwaukee. Surprisingly, one of the best service appointments I had was when on the road and stopped at BMW of San Jose, Costa Rica. Very high-end dealership and service manager and technician offered outstanding customer and technical service. I believe that when I spend the time and money for service at the dealership, that is returned not only in the maintenance work performed, but also in other ways. Such as when my ESA Rear shock blew the seals, out of warranty, Kent at Schlossmann's went to bat and got me a 70% return of the repair cost ($2200), so that right there are a few 6K services I have "in the bank". If I couldn't afford the maint cost, I would do it myself of course.
Maybe the cost is being driven up by the $18 spark plugs, NGK MAR8B-JDS. It appears to be a fairly ordinary plug, two electrodes but no exotic metals employed. Unfortunately there is no other brand equivalent for less cost. So about $80 worth of plugs. These can be had for $12 a piece from 3rd parties, still a pretty severe rip.
Hey, it could be worse though, K1600 owners get to fork out $23 a piece for 6 plugs, a whopping $140!
Bill in Highlands Ranch, CO
2012 R1200RT and some other older junk