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Thread: The MOA website is...well...pretty awful...

  1. #1
    K Bikes Complex by Choice cjack's Avatar
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    The MOA website is...well...pretty awful...

    I find difficulties trying to buy sweepstake tickets. And I find it Impossible to change my account details. Really disappointing to say the least.
    When you buy the sweepstake tickets, there is no assurance of success. No email receipt. No change of the page you just made the purchase on. It was very tempting to click the purchase again, but there is a warning not too. Probably for good reason
    Still, I would like to know if I was successful.

    Jack #224
    My other bike is a BMW.
    Jack Hawley MOA and RA #224, KE9UW ("Chuck")

  2. #2
    Debbie's Servant Lee's Avatar
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    I think it's time the MOA hires a full time IT person to fix all the problems on the website and forum.
    Lee 2011 K1300S
    MOA # 30878
    Past BMW Bikes, 2003 K1200RS, 1991 K75S, 1987 K75T, 1984 R100RT

  3. #3
    Mr Hubolt k75s's Avatar
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    MOA Website

    Quote Originally Posted by cjack View Post
    I find difficulties trying to buy sweepstake tickets. And I find it Impossible to change my account details. Really disappointing to say the least.
    When you buy the sweepstake tickets, there is no assurance of success. No email receipt. No change of the page you just made the purchase on. It was very tempting to click the purchase again, but there is a warning not too. Probably for good reason
    Still, I would like to know if I was successful.

    Jack #224
    yeah, that's why I mailed my sweepstakes in.

    The post a photo of your oilhead forum has been stuck at 124 pages for several weeks. You can't post to it anymore.

    Wish I could help, but not my area of IT expertise.
    04 R1100s (gone), 92 K75s, 97 F650st

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    Administrator 20774's Avatar
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    Quote Originally Posted by cjack View Post
    I find difficulties trying to buy sweepstake tickets. And I find it Impossible to change my account details. Really disappointing to say the least. When you buy the sweepstake tickets, there is no assurance of success. No email receipt.
    I bought a sweepstakes ticket this weekend...received an email confirming that I had purchased the ticket.

    Quote Originally Posted by k75s View Post
    The post a photo of your oilhead forum has been stuck at 124 pages for several weeks. You can't post to it anymore.
    I just posted a test photo in the Oilhead photo section...worked as it always has. I deleted the photo since it wasn't an Oilhead photo. There should be nothing wrong with uploading a picture.

    Note that if the picture is too big to start with, the system will reject the photo. It should be around 150kb big or 800 pixels wide or 1000 pixels high...those are the dimensions shown in the table describing the keys to the various formats. Also, it takes a long, long time to upload...be patient...not sure why but even small pictures take a good bit of time.
    Kurt -- Forum Administrator ---> Resources and Links Thread <---
    '78 R100/7 & '69 R69S & '52 R25/2
    mine-ineye-deatheah-pielayah-jooa-kalayus. oolah-minane-hay-meeriah-kal-oyus-algay-a-thaykin', buddy!

  5. #5
    Registered User tourunigo's Avatar
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    Quote Originally Posted by 20774 View Post
    I bought a sweepstakes ticket this weekend...received an email confirming that I had purchased the ticket.

    I just posted a test photo in the Oilhead photo section...worked as it always has. I deleted the photo since it wasn't an Oilhead photo. There should be nothing wrong with uploading a picture.

    Note that if the picture is too big to start with, the system will reject the photo. It should be around 150kb big or 800 pixels wide or 1000 pixels high...those are the dimensions shown in the table describing the keys to the various formats. Also, it takes a long, long time to upload...be patient...not sure why but even small pictures take a good bit of time.
    Ya, frustrating (and some times quite unintentionally humorous) and at times it makes one wonder why you are spending time here at all...... but we do. So, 'onward through the fog' and hopefully a full resolution is close at hand. Regarding pictures: I never load direct. Jeesh! I would go even further out of my mind if I did that. I use Photobucket (a few others around of course) and upload to that site.....copy.....come back over here and paste. - Bob
    saltyfogriders@gmail.com
    Salty Fog Riders Motorcycle Tourism Promotions
    Larry's River, Nova Scotia, CANADA

  6. #6
    K Bikes Complex by Choice cjack's Avatar
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    Quote Originally Posted by 20774 View Post
    I bought a sweepstakes ticket this weekend...received an email confirming that I had purchased the ticket.
    Well good for you. When I finished filling out the form and all the lines with asterisks, I clicked the purchase button, the screen blinked, and did not go away or change. I was afraid to click it again so as not to buy two $100 tickets. Then I logged on as my wife and filled out the form, paying special attention, and the same thing happened. What am I to think? If I didn't fill it out correctly, I did not get a warning as countless other on line purchase sites do...nothing...no warning as to what line needed to be corrected if any...nothing...no email.
    That is not the on line purchase site that leaves me feeling comfortable.
    So how about it? Did I fill out something incorrectly? Did my card not work? Did I buy the tickets? Should I have pressed the purchase a second time even though the form told me not to?
    My other bike is a BMW.
    Jack Hawley MOA and RA #224, KE9UW ("Chuck")

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    Administrator 20774's Avatar
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    Quote Originally Posted by cjack View Post
    So how about it? Did I fill out something incorrectly? Did my card not work? Did I buy the tickets? Should I have pressed the purchase a second time even though the form told me not to?
    Sounds like you did everything right. I wasn't there so I can't say much more. There does seem to be some variance with purchasing tickets...some breeze through fine, others hit roadblocks such as yourself. The only solution at this point is to call the office and find out your status. Today I believe is the cutoff for the early bird drawing, so if that's important, then you need to check with them.
    Kurt -- Forum Administrator ---> Resources and Links Thread <---
    '78 R100/7 & '69 R69S & '52 R25/2
    mine-ineye-deatheah-pielayah-jooa-kalayus. oolah-minane-hay-meeriah-kal-oyus-algay-a-thaykin', buddy!

  8. #8
    K Bikes Complex by Choice cjack's Avatar
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    Quote Originally Posted by 20774 View Post
    Sounds like you did everything right. I wasn't there so I can't say much more. There does seem to be some variance with purchasing tickets...some breeze through fine, others hit roadblocks such as yourself. The only solution at this point is to call the office and find out your status. Today I believe is the cutoff for the early bird drawing, so if that's important, then you need to check with them.
    Thanks for the reply. I noticed also that there is nothing listed in the "Product Catalog" and no MOA Merchandise other than sweepstake tickets. No t-shirts, no mugs, no stickers...etc. Odd.
    I just checked my info against the purchase form and everything seems correct. Again. Also I have no "Orders" listed on the login site. Maybe I'll call.
    My other bike is a BMW.
    Jack Hawley MOA and RA #224, KE9UW ("Chuck")

  9. #9
    God? What god? roborider's Avatar
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    Quote Originally Posted by cjack View Post
    When I finished filling out the form and all the lines with asterisks, I clicked the purchase button, the screen blinked, and did not go away or change. ?
    Could this be a Pop Up Blocker issue?
    Rob C. , Raleigh, NC
    '05 R12RT, R90/6
    2007 CBR600RR & 09 V-Star
    Suzuki DR 350

  10. #10
    K Bikes Complex by Choice cjack's Avatar
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    Quote Originally Posted by RoboRider View Post
    Could this be a Pop Up Blocker issue?
    Don't know. I never had it an issue for other on line purchase sites. The screens kept changing up to that point though...
    My other bike is a BMW.
    Jack Hawley MOA and RA #224, KE9UW ("Chuck")

  11. #11
    Certifiable Old Fart beemerdons's Avatar
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    Quote Originally Posted by Lee View Post
    I think it's time the MOA hires a full time IT person to fix all the problems on the website and forum.
    +1, Gunny; I'm definitely with Lee and Jack, this "new and improved" MOA website/forum is really awful and we do need a full time IT person to fix all of the problems on the website and forum!
    Don Stanley; aka Chuy Medina "El Burrito Ballerina"
    BMWMOA #24810; www.azbeemers.org/forum #89

  12. #12
    Live it, or live with it
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    Hate to agree, but the site is terrible. Caption headings are overlaid and out of place. I've had all kinds of trouble getting logged in despite going through the 'forgot password, get new password' routine. Tried to purchase a Superstakes ticket yesterday and found the page unresponsive. Overloaded?
    Motor On '/,

  13. #13
    Administrator 20774's Avatar
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    Quote Originally Posted by k75s View Post
    The post a photo of your oilhead forum has been stuck at 124 pages for several weeks. You can't post to it anymore.
    Just an update...I noticed a new Oilhead photo was posted today. So, it does seem to work.
    Kurt -- Forum Administrator ---> Resources and Links Thread <---
    '78 R100/7 & '69 R69S & '52 R25/2
    mine-ineye-deatheah-pielayah-jooa-kalayus. oolah-minane-hay-meeriah-kal-oyus-algay-a-thaykin', buddy!

  14. #14
    Mr Hubolt k75s's Avatar
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    Quote Originally Posted by 20774 View Post
    Just an update...I noticed a new Oilhead photo was posted today. So, it does seem to work.
    Sorry for the mis-information. Just seemed odd for that area not to have a post since April 15th. I should have tested myself. Everyone must be out riding.
    04 R1100s (gone), 92 K75s, 97 F650st

  15. #15
    Swamp Fox GeneT's Avatar
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    Web site

    If they fix it one more time it won't work at all
    Gene T

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