I have been dealing with Tim for several years (first met him at a BMW Rally in Hiwassee, GA in Spring 2011) and have two pairs of his ear phones and have twice returned ear phones for (self induced) repairs. Great product, always great service, me => happy camper.

About two weeks ago, I began having an issue with one pair of ear phones (again, self induced) and decided to call Tim. Got his VM...left a msg. Subsequent tries have had the same results. Never have heard back from him...which, in my experience, is unusual as hell. Tried an email this morning...but it's just not been like Tim to not answer his phone or return a VM. Bothering me.

Does anyone know if Tim is still in business? Hope he's OK.