Where can I find a copy of BMW's 2 year parts and Labor Warranty statement

[espressoforyou]

Does anybody know where I can find a copy or link stating that BMW dealer installed parts are covered by a two year parts and labor warranty? Thanks for your help.

[espressoforyou]

Does any body no where I can find a copy or link of the 2 year parts and labor warranty statement for dealer installed BMW parts?

[marchyman]

Did you buy the bike new? If you did (in the US) it came with a warranty booklet titled

Consumer Warranty Information
2005 U.S.Motorcycles

On page 24 starts the section titled "Limited Warranty --- Original BMW Motorcycle Parts" discusses the 24 months with no mileage restriction warranty.

Then there is this pdf: http://www.bmwmotorcycles.com/us/en/...sStatement.pdf

The first paragraph of that PDF is worded that same as some of the content in my '05 Consumer Warranty Information booklet.

[cjack]

Did you buy the bike new? If you did (in the US) it came with a warranty booklet titled

Consumer Warranty Information
2005 U.S.Motorcycles

On page 24 starts the section titled "Limited Warranty --- Original BMW Motorcycle Parts" discusses the 24 months with no mileage restriction warranty.

Then there is this pdf: http://www.bmwmotorcycles.com/us/en/...sStatement.pdf

The first paragraph of that PDF is worded that same as some of the content in my '05 Consumer Warranty Information booklet.

Interesting. I did not understand the issue of labor previously. I looks like the labor is covered if originally installed by a dealer, but no labor covered otherwise. Still, that is a generous warranty in my estimation. But then again, warranty is often only as good as the dealer you are dealing with...at first try.

[Lee]

Interesting. I did not understand the issue of labor previously. I looks like the labor is covered if originally installed by a dealer, but no labor covered otherwise. .

This is what Norman at Engle Motors told me several years ago.

[espressoforyou]

Thanks Marchyman for the information.

I read page 24 in the Consumer Warranty booklet and I did not see anything about the LABOR being covered for 24 months when a new BMW part is installed by a BMW dealer. I might have overlooked it.

[W7lej1]

+1

[Lee]

Found it in a earlier thread.


The original thread is in the Hexhead forum.

[espressoforyou]

For everybody else reading this post the last paragraph in the 1st column explains that the parts and labor are covered for two years. I copied paragraphs from the first column of the link Lee posted. When you read the paragraphs together it states that BOTH Parts and Labor are covered for two years. Thanks Lee for finding this statement.

"Sold On or After April 1, 2003
BMW of North America warrants
Original BMW Parts, and Original
Remanufactured BMW Parts,
imported by BMW of North America
and installed by an authorized BMW
motorcycle dealer, purchased over
the counter or by mail order from an
authorized BMW motorcycle dealer,
against defects in materials and
workmanship for a period of 24
months without mileage limitations,
commencing with the date of
purchase"

"The warranty period shall commence
from the date of installation on all
original or original remanufactured
parts installed by an authorized BMW
motorcycle dealer. Warranty on parts
replaced during the warranty period
will remain in effect for the duration of
the vehicle warranty or the
replacement parts warranty,
whichever is longer"

"To obtain service under this warranty
for parts installed by an authorized
BMW motorcycle dealer, the BMW
motorcycle must be presented to an
authorized BMW motorcycle dealer.
Upon presentation of the original
repair order invoice or bill-of-sale
showing the installation date and
BMW part number, the dealer will
repair or replace said part(s) or
accessories covered by this warranty
without charge for parts or labor to the
customer."

[Lee]

The last paragraph covers something I never asked.
Looks like you don't have to return to the same dealer that made the original repairs.
This is a good thing if you're on a trip, have a repair done on the West Coast, and the part fails when you're home on the East Coast.

[espressoforyou]

I wonder if you have to carry all your receipts with you or if the out of state dealer is able to pull up you purchase and service history from another dealer. If not then we need to have the receipts scanned and stored on a cloud to be able to access them on the road.

[Lee]

I wonder if you have to carry all your receipts with you or if the out of state dealer is able to pull up you purchase and service history from another dealer. If not then we need to have the receipts scanned and stored on a cloud to be able to access them on the road.

Other dealers can only pull up warranty repairs, they can't see a record of service work done by another dealer.
Your local dealer could probably email or fax a copy of your receipt if you asked, but like you said it might be a good idea to keep a hard copy or electronic copy of receipts with you when on a trip.

[Kent Niederhofer]

I keep PDFs of all parts purchased and service performed which I name using ISO date format and description. That way I can present anything that I might have had a subsequent issue with.

Kent

[espressoforyou]

For everybody else reading this post the last paragraph in the 1st column explains that the parts and labor are covered for two years. I copied paragraphs from the first column of the link Lee posted. When you read the paragraphs together it states that BOTH Parts and Labor are covered for two years. Thanks Lee for finding this statement.

"Sold On or After April 1, 2003
BMW of North America warrants
Original BMW Parts, and Original
Remanufactured BMW Parts,
imported by BMW of North America
and installed by an authorized BMW
motorcycle dealer, purchased over
the counter or by mail order from an
authorized BMW motorcycle dealer,
against defects in materials and
workmanship for a period of 24
months without mileage limitations,
commencing with the date of
purchase"

"The warranty period shall commence
from the date of installation on all
original or original remanufactured
parts installed by an authorized BMW
motorcycle dealer. Warranty on parts
replaced during the warranty period
will remain in effect for the duration of
the vehicle warranty or the
replacement parts warranty,
whichever is longer"

"To obtain service under this warranty
for parts installed by an authorized
BMW motorcycle dealer, the BMW
motorcycle must be presented to an
authorized BMW motorcycle dealer.
Upon presentation of the original
repair order invoice or bill-of-sale
showing the installation date and
BMW part number, the dealer will
repair or replace said part(s) or
accessories covered by this warranty
without charge for parts or labor to the
customer."

Thanks for everybody help.

[lkchris]

In case anybody's missing the point, the parts are warranted ONLY if installed by an official BMW dealer.