I'm not sure that applies to everyone. There are lemons for everything mass produced regardless of the company. It's very frustrating for those who unfortunately end up with a lemon and are given the run around. Granted that happens with just about every manufacturer out there--not just BMW. It's one thing to have the lemon be a $50 item versus a $15,000, $20,000, or more vehicle. For the $50 item, they usually just give you a new item--problem solved. However for the vehicles, manufacturers prefer to repair them. In some cases, it doesn't seem to work very well. I've heard that car manufactures take "lemons" in states with lemon laws and re-sell them in states without lemon laws. I feel sorry for those in states without lemon laws. So, until there are better and more uniform laws or expectations on how manufacturers deal with lemons, I don't see things changing much.
Manufacturers are typically as quiet as possible with regards to problems with their vehicles and most do not want to pay out big sums for repairs. Think about Toyota's recent problems. They were very quite initially about the problems with their cars. Honda Civic Hybrid owners are unhappy about the misrepresenation of fuel economy. The class action settlement gets them $200. That's peanuts compared to the increased fuel costs and premium paid for those cars. I'm sure there are many more examples like those. BMW is no different.



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