Shoot me if this isn't the right place for this...

Last year I bought a product that I love, the ParkNMove from LegalSpeeding.com.
It has a lifetime warranty. I really love the product, until a few weeks ago.
The casters began to degrade, splitting, cracking and generally coming apart.

I attempted to contact Aaron at Legal Speeding. His phone is non-responsive (vmail is full), and I've gotten no response yet from email. (It's only been a few days - I should be patient.)

Has anyone had any issues with this company, specifically 'honoring the warranty'? Anyone know how to get ahold of the distributor via another phone number? I've tried their ordering line, searched the website, no answers...!)

I really like the product - but the caster self destruction has rendered it unusable.

Anybody know another recourse? I assume this is a resale product, and that the manufacturer would honor the warranty. Anyone know who that would be?

(No- I'm not overloading it. An R1200RT sits on the dolly, and the floor is a nice smooth concrete with no seams or cracks. )