Page 1 of 2 1 2 LastLast
Results 1 to 15 of 28

Thread: Recently moved to Philly

  1. #1
    Zanotti
    Guest

    Recently moved to Philly

    I recently located to the western suburbs of Philly. I have a 2002 1150R and have been considering a new bike. There are no BMW dealers anywhere less than an hour drive from here that I can figure out.

    Its either Hermy's far north of me, or DeSimone over in Jersey. In either case, an hour drive and a very long trip if there was a problem or maintainance issue.

    I drove up to Hermy's one day, really ready to buy and couldnt get anyone to even help me. I had moved here from Florida and rather than go through all the DMV hassle (and it is a pain in PA!) I figured I would just take the $250 it cost me in DMV and Inspection fees and put it towards a new bike - hell I couldn't get anyone to even speak to me, let alone sell me a bike.

    I havent been over to DeSimone yet, but again you have to reserve an entire day to get over there and talk to anyone. At this point, I might as well just drive down to Bob's and get better treatment, but I still dont know what to do about service. With the new bikes electronics, its tough to do much beyond oil anymore - just like their cars!

    It has put me off buying a BMW, although nothing else really interests me.

    What is the history here - there used to be two dealers, Main Line and Ottos, but I assume they have both dropped the line?

    Anyway - what can I do? Ideas-

    Thanks,

    Z

  2. #2
    Registered User nplenzick's Avatar
    Join Date
    Dec 2003
    Location
    Warrington, Pa.
    Posts
    370
    I live in Bucks County, about 18 miles north of Philly.
    Hermy's is by far and I really do mean by far the best dealership in the area.
    They are also a very laid back dealership, by this I mean very, very low pressure.
    Unless you ask for help they might have thought you were browsing. Last summer when they did a state inspection on my bike I took one of their demo's out for a test ride. When I came back I saw my bikewas in the same spot so I just thought they didn't get to it so I hung out for a while. After an hour or so I asked when the thought they could get to it. The reply was " Nick, it was done 20 minutes after you got here". That's Hermy's. Give Chris a call, he's the sales manager and give them another chance. I think you'll be surprised.

  3. #3
    Novice Adventurer Newstar's Avatar
    Join Date
    Jan 2006
    Location
    Landenberg, PA
    Posts
    2,690
    +1 on Hermys. Give them another try and talk to someone....anyone...there. Let them know what you are interested in and they will do whatever they can to help. I don't know of anyone who's ever left disappointed. Their service is top notch and if a loaner is available, Hermy has allowed me to take one home for a week.

    DiSimone has moved to a new location and BMW seems to be less of an afterthought than it was at the previous location.

    Bob has always taken good care of us however it's pretty far away.

    Otto's stopped dealing bikes a long time ago. Main Line went out of business about a year and a half ago. The sad thing about Main Line is that they didn't notify anyone - not even the guys who had bikes stored there! If you are looking for local service, Joe Litchko from Main Line is still servicing bikes at Devon Hill BMW.

    If you are looking to meet and greet, consider joining us this Saturday for breakfast. The Mid Atlantic Riders meet the second Saturday of the month. This month we will be in Newark, DE at Michael's Restaurant. PM me for details if you are interested.

  4. #4
    Schwetzt du aa Deitsch? deitscher's Avatar
    Join Date
    Oct 2006
    Location
    Central PA
    Posts
    47

    + 1 on Hermy's

    Another satisfied Hermy's customer. They are truly a laid back group of people. I have dealt with both salesmen: Chris and Tom. It would be worth your while to try them again.
    Doug
    2009 F800ST

  5. #5
    BeemerBoy terham's Avatar
    Join Date
    Feb 2005
    Location
    Exit 31, PA TPK
    Posts
    2,240
    What they said. I'd give Hermy's another chance. I've only had good experiences there both with service and buying a used bike. It's a great place to hang out and there are a lot of nice routes up and back. I use a trip to Hermy's as an excuse to find some more nice roads between here and there. Probably headed up there this weekend.
    Terence
    R75/5 R100RS K100RS R1100S

  6. #6
    Zanotti
    Guest
    Quote Originally Posted by Newstar View Post
    +1 on Hermys. Give them another try and talk to someone....anyone...there. Let them know what you are interested in and they will do whatever they can to help. I don't know of anyone who's ever left disappointed. Their service is top notch and if a loaner is available, Hermy has allowed me to take one home for a week.

    DiSimone has moved to a new location and BMW seems to be less of an afterthought than it was at the previous location.

    Bob has always taken good care of us however it's pretty far away.

    Otto's stopped dealing bikes a long time ago. Main Line went out of business about a year and a half ago. The sad thing about Main Line is that they didn't notify anyone - not even the guys who had bikes stored there! If you are looking for local service, Joe Litchko from Main Line is still servicing bikes at Devon Hill BMW.

    If you are looking to meet and greet, consider joining us this Saturday for breakfast. The Mid Atlantic Riders meet the second Saturday of the month. This month we will be in Newark, DE at Michael's Restaurant. PM me for details if you are interested.
    Thanks for the info and invite - I have kid stuff on Saturday morning. This is sometimes what keeps me from getting up to Hermy's or DeSimone - they (and most shops) are always closed on Sunday, the one day I ususlly have free.

    It seems like a smart shop would close Monday/Tuesday and stay open on the weekends when many of us are free.

    Z

  7. #7
    Roadster Rider sjbmw's Avatar
    Join Date
    Mar 2006
    Location
    NJ
    Posts
    576
    I asked a M/C dealer once about Sunday closures, he said "We have to ride too", and since many fun bike events are on weekends, it made sense.

    Been a Desimone customer for 6 years, and I have no complaints, as it's 15 miles from me so I am a lucky owner. They are very supportive of MOA clubs also. They are on their third location in the past few years, as the owner sold off his auto brands, so the BMW/Victory/Ducati/Triumph brands are now 100% of the focus.
    I think any perceived pangs they had in the past few years revolved around the location switches. The new shop is nice.


    Been to Hermy's only once, bought an emergency part, and that place is part dealer, part biker coffee shop, part campfire sans fire. If a salesman didn't jump on you, don't read too much into that, as they are like a town hall for the brand, and a top meeting place. I really liked the atmosphere in that place.

    The ease of ride to each location would have to be the deciding factor.
    Sig? What's a Sig?

  8. #8
    Peter_Krynicki
    Guest
    +1 for DeSimone. I never take any of my bikes in for service. I make an appointment and they have someone come and pick it up. When it's done they bring it back and put it in the garage, They even clean it before bringing it back. They even have specials where they will do this for free if you have a regular service done.

    They have a brand new store with just about every type of BMW, Ducati, Triumph on the floor, and Vince or Joe would just as soon talk bikes as sell you one.

  9. #9
    Novice Adventurer Newstar's Avatar
    Join Date
    Jan 2006
    Location
    Landenberg, PA
    Posts
    2,690
    Vince is a good guy. He sold me my Norge when he was still at Ferracci.

  10. #10
    Registered User lkingsley's Avatar
    Join Date
    May 2009
    Location
    Douglassville, PA
    Posts
    7
    Quote Originally Posted by Zanotti View Post
    I recently located to the western suburbs of Philly. I have a 2002 1150R and have been considering a new bike. There are no BMW dealers anywhere less than an hour drive from here that I can figure out.

    Its either Hermy's far north of me, or DeSimone over in Jersey. In either case, an hour drive and a very long trip if there was a problem or maintainance issue.

    Anyway - what can I do? Ideas-

    Thanks,

    Z
    I'll add another +1 for Hermy's. I bought my 09 F800ST there a few months ago, and despite a few issues here and there I definitely recommend them. They struggled installing the alarm in my bike, but that's because 1)the process to install it is a mess, and 2)they haven't done very many. But they worked til they got it right, and that's all that matters.

    And as others have mentioned, there are lots of fun roads to take to get there, so a definite plus!
    Lorne
    Night Blue Metallic 2009 F800ST
    All the goodies.
    Sweetness!

  11. #11
    Registered User jdsdtourteam's Avatar
    Join Date
    Feb 2008
    Posts
    15
    Quote Originally Posted by Newstar View Post
    ...

    Otto's stopped dealing bikes a long time ago. Main Line went out of business about a year and a half ago. The sad thing about Main Line is that they didn't notify anyone - not even the guys who had bikes stored there! If you are looking for local service, Joe Litchko from Main Line is still servicing bikes at Devon Hill BMW.

    ...
    Really??? Do you know if Joe Litchko can do a state inspection???
    1995 Honda ST1100
    2005 BMW K1200 LT (gone)
    2011 BMW R1200RT

  12. #12
    Registered User
    Join Date
    Apr 2007
    Posts
    1
    + for DeSimone. Have been customer for abut 4 years. Lucky to live only a couple of mile from their new and improved shop/showroom.

    Vince and Joe are great folks to deal with as are rest of the crew. Service manager is a bit too laid back for me... buts techs seem to know their stuff. Just got my bike back after replaement of main seal under warranty... no hassles and the bike had just been washed.

  13. #13
    Peter_Krynicki
    Guest
    Quote Originally Posted by rpancho View Post
    + for DeSimone. Have been customer for abut 4 years. Lucky to live only a couple of mile from their new and improved shop/showroom.

    Vince and Joe are great folks to deal with as are rest of the crew. Service manager is a bit too laid back for me... buts techs seem to know their stuff. Just got my bike back after replaement of main seal under warranty... no hassles and the bike had just been washed.
    It's Devon. He picks up bikes and after service washes them. As far as I can see he treats them like he owns them. Go in the back and see if he is there next visit. If you think Carman in service is laid back...

    They used to have a cork board in the old store. If it's in the new one take a look. Everywhere I go in the world on vacation I send them a postcard and they pin it up.

  14. #14
    Novice Adventurer Newstar's Avatar
    Join Date
    Jan 2006
    Location
    Landenberg, PA
    Posts
    2,690
    Quote Originally Posted by jdsdtourteam View Post
    Really??? Do you know if Joe Litchko can do a state inspection???

    I'm not 100% sure but I would give a call to Devon Hill BMW's service department and ask for him. He has voice mail and is pretty quick about returning calls.

  15. #15
    FUNRIDE
    Guest

    TransAm in Litz

    One other dealer to consider is TransAM in Litiz, PA (Lancaster area). I just bought a new RT at Hermy's and they are a good bunch.

    Yes very low key dealership. No pressure.

    Welcome to the area.

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •