Page 4 of 5 FirstFirst ... 2 3 4 5 LastLast
Results 46 to 60 of 70

Thread: Tire Etiquette

  1. #46
    Registered User
    Join Date
    Dec 2005
    Posts
    121

    tire changing

    I don't know about the rest of you, but by the time I set up the changer, take off the wheel, break it down, install the new tire and tube, get the bead set (sometimes I go berserk at this point), set up the balancer and do that, then reinstall the wheel, I have the better part of a Saturday morning invested in it.
    My point? If you don't want to give the dealer his $30.00 juice on the cost of the tire, you might well expect no mercy on the cost of the installation. Just human nature IMHO.

  2. 01-16-2009, 01:50 AM

  3. #47
    07 R1200GS Rich's Avatar
    Join Date
    Sep 2003
    Location
    Killdeer, ND
    Posts
    1,145
    If my dealer was closer than 235 miles away (one way) I'd gladly purchase tires from him and have him install them. Unfortunately I don't have time to just hop on the bike and run down there on a whim. And much like RO, I was abused by a local shop (non-BMW) that mounted my tire, and after a verbal assault I said no more of that.

    Do the math, folks, these things appear high priced, but are they? I guess you know my answer.


  4. #48
    Lucky motorradmike's Avatar
    Join Date
    Jun 2008
    Location
    Ontario
    Posts
    1,234
    I just scanned through this whole thread, then I re-read rideoregon's original post(I should get a life!).

    Here's the problem as I see it:
    The dealer didn't make rideoregon feel like a valued customer.
    The dealer didn't say "Jeez, you buy somebody else's tires and you want me to do x,y, and z and take liability"?
    "Sorry man but I gotta charge you big for that".
    "Thanks for coming back and maybe next time talk to us first and we can work a deal".

    All of that 'feelgood' stuff is incumbent on the dealer.
    That's his business and bread&butter.

    My dealer made me feel like crap so I don't go there unless I have to.
    My dealer gave me crap for showing up for a BMW demo ride without buying a new GS.

    So now I call Wolf BMW 5 hours away and they always talk to me like they WANT to.
    Now I'm trying to get tires shipped from Zdeno's also 5 hours away because I don't ever want to go back to the OGTC because they pissed me off.

    Retail is tough but simple. Delight people and you can screw them once in a while.
    I line up for that.

    Thanks for listening.
    Mike Marr
    1978 Yamaha XS750 (Needs rings), 1996 BMW R1100RS, 2004 Honda CRF230F

  5. #49
    Registered User texanrt's Avatar
    Join Date
    Nov 2008
    Location
    Houston
    Posts
    870
    Quote Originally Posted by Rich View Post
    If my dealer was closer than 235 miles away (one way) I'd gladly purchase tires from him and have him install them. Unfortunately I don't have time to just hop on the bike and run down there on a whim. And much like RO, I was abused by a local shop (non-BMW) that mounted my tire, and after a verbal assault I said no more of that.

    Do the math, folks, these things appear high priced, but are they? I guess you know my answer.

    Would you mind sharing some details on your tire tools? What brand? Any special tools or accessories that aren't in the picture?
    Texan RT | Houston | IBA
    BMW R1200RT | HD Road Glide

  6. #50
    workin' them angels indycar's Avatar
    Join Date
    Nov 2008
    Location
    Muncie, IN
    Posts
    131
    Quote Originally Posted by rideoregon View Post
    No, that's not what I said (again).

    I said it wasn't unfair and that I wasn't complaining. I have no right to complain. That doesn't mean I liked the attitude or was happy with the bill I got. I didn't like the attitude before I got the bill and I didn't like the bill either.

    If you go to the doctor and don't negotiate the fee up front, you are kind of at the mercy of the doctor. That doesn't mean you have no objection to the amount of the charge, especially if you sense that the doctor was ticked and used the situation to teach you a lesson.

    I think the owner decided to teach me a lesson. He did. I'll remember it. The dealer was within his rights to treat me like a leper and charge me $193 for changing two tires. And I'm within mine when I take my business elsewhere. Like I keep saying: No hard feelings; it's just business.

    This is a small dealer in a small city. Like all similar dealers, he's probably flush with customers and doesn't need my business.
    RO ~ Thanks for sharing your experience and observations. I like your 'calculus' summation - that's pretty much what these experiences boil down to -what we take away and how what we took away figures into future decisions.

    I'll be needing tires soon, thanks for the opportunity to do some pre-calculus
    2006 R1200RT 1982 CB900F (Honda)

    "Mr. Treehorn treats objects like woman, man."

  7. #51
    07 R1200GS Rich's Avatar
    Join Date
    Sep 2003
    Location
    Killdeer, ND
    Posts
    1,145
    Quote Originally Posted by TexanRT View Post
    Would you mind sharing some details on your tire tools? What brand? Any special tools or accessories that aren't in the picture?

    It's the NoMar Jr Pro model. http://www.nomartirechanger.com/product/show/2 And to answer my own question, they are actually pretty expensive. But change a few of your own tires, start changing other peoples tires, change ATV tires, lawn mower tires, etc. And do it when YOU have the time. I haven't had it long but I have a feeling it's going to be a busy tool when warm weather comes again. Word has leaked out that it's in my garage.

    And if all else fails, there are cheaper options out there:


  8. #52
    Rally Rat RTRandy's Avatar
    Join Date
    Feb 2004
    Location
    Dallas, Texas
    Posts
    1,587
    Just picked up my RT this afternoon after having some work done on the electronics. Another story another day. Anyhow, the service manager at my dealer in Plano, Texas has his desk right next to where the dealer stores all their tires. While waiting for him to finish my paperwork and looking at all the tires stacked to the ceiling, I asked him what the deal would be if I purchased tires on line and brought them to the dealer to mount. His reply: "No a problem at all in fact we do it all the time". "Only thing I would suggest is to give us a chance to match the price. If we can't, it's understandable to get them elsewhere". He also admittedly said our mounting price isn't the cheapest,but not over the top. I forgot to ask, but I believe they charge $30 to $40 per tire.

    My reply to him was even if the the dealer's price were about $15 to $20 higher per tire, I would probably still buy them from the dealer to support them. I live about 12 miles away from my dealer and rely heavily on these guys to keep my bike running well so I like to maintain a good relationship. They have bent over backwards for me over the years so it all seems to work out well for me. On the other hand, if the difference is significant, it would make sense to take the significant savings.
    No hard feelings as they are happy to charge for the labor.

  9. #53
    Registered User
    Join Date
    Jun 2003
    Location
    Northern Front Range, CO
    Posts
    6,417
    Quote Originally Posted by RTRandy View Post
    Just picked up my RT this afternoon after having some work done on the electronics. Another story another day. Anyhow, the service manager at my dealer in Plano, Texas has his desk right next to where the dealer stores all their tires. While waiting for him to finish my paperwork and looking at all the tires stacked to the ceiling, I asked him what the deal would be if I purchased tires on line and brought them to the dealer to mount. His reply: "No a problem at all in fact we do it all the time". "Only thing I would suggest is to give us a chance to match the price. If we can't, it's understandable to get them elsewhere". He also admittedly said our mounting price isn't the cheapest,but not over the top. I forgot to ask, but I believe they charge $30 to $40 per tire.

    My reply to him was even if the the dealer's price were about $15 to $20 higher per tire, I would probably still buy them from the dealer to support them. I live about 12 miles away from my dealer and rely heavily on these guys to keep my bike running well so I like to maintain a good relationship. They have bent over backwards for me over the years so it all seems to work out well for me. On the other hand, if the difference is significant, it would make sense to take the significant savings.
    No hard feelings as they are happy to charge for the labor.
    that's just the way you want it to be.
    Ride Safe, Ride Lots

  10. #54
    Registered User
    Join Date
    Jul 2008
    Posts
    6
    I have NEVER bought tires from a stealer, nor ever will. I don't feel obligated to pay outrageous prices , just to keep a dealer open. I would rather support the local independent guy.

    There are alternatives for a reason, if stealers fit your definition of economical than use them, if not then make use of capitalistic ideals.

    I have never set foot in a service center, until my New GT decided to be less reliable than my 86k100rt with 86k miles on it. OH BMW

  11. #55
    BUDDINGGEEZER
    Guest
    I once priced a rear tire at the Kawasaki dealer. $185 + mounting. I bought the same tire delivered to my door for $86 via the net. Etiquette? I guess I'm just rude and uncouth.


    Ralph Sims

  12. #56
    Registered User
    Join Date
    Jul 2008
    Posts
    6
    Oh, I supported the Honda dealer when they mounted my tires for $20 and I bought the tire at denniskirk.com. Cheaper is usually better. I am rude.

  13. #57
    RIDERR1150GSADV
    Guest

    Talking

    Quote Originally Posted by BuddingGeezer View Post
    I once priced a rear tire at the Kawasaki dealer. $185 + mounting. I bought the same tire delivered to my door for $86 via the net. Etiquette? I guess I'm just rude and uncouth.


    Ralph Sims
    ................ Hi Ralph

  14. #58
    Lifetime Member Ridealot's Avatar
    Join Date
    Aug 2004
    Location
    Salem Or.
    Posts
    700
    Hey RideOregon,
    Tires are one thing that shops seem to want to make an unreasonable amount of money on.

    I got tired of that and bought a no-mar tire changer. Your profile doesn't say where in Oregon you live. (hint) Here in Salem I have a No-Mar tire changer and handy motorcycle lift in the garage. I have several friends who buy tires and just have them sent to my house. Some of them are mechanical and change their tires using my tools. And some of them are not mechanical and just watch me change their tires.

    Tip and beer money are always accepted.
    Tom
    Salem Or.
    '93 K1100LT w/Bushtec
    '03 F650CS '09 F650GS

  15. #59
    How cold was it? shoeman's Avatar
    Join Date
    Jun 2004
    Location
    Lake Wabaunsee, Kansas
    Posts
    444
    The dealer in KC (Engle) is really a great shop except for tires. Expect, mounted and balanced, $400 for two Michelin's mounted and balanced. Really a rip off. Other than that a great shop.
    Jim Johnson, OP Kansas
    Marcus Aurelius: "The object of life is not to be on the side of the majority, but to escape finding oneself in the ranks of the insane."

  16. #60
    Registered User
    Join Date
    Oct 2007
    Location
    Covington, LA
    Posts
    78
    Dittos to RTRandy's post. Indeed that is the way to approach a deal like this. The dealer in this case could have told the customer, look, next time I'd appreciate a chance to match the price or come close. Even if he charged too much for the time, he could have kept a customer and not had his reputation tarnished. I had a dealer put tires on my RT which price was quoted over the phone. Very reasonable and i could support the dealer. Good for both of us. Had the work done and quess what, the bill was higher. They had "made a mistake" but bike was done and ready to roll. I had little leverage, but in the end shame on me. A retailer in this case honked me off to the point that i will try at every effort to go to Atlanta for service which is about 6 hours away verses one hour. I hate that. In the future I will make extra sure I know what they'll charge in advance. but even if i go to the more local guy again, I will always feel like they will take advantage of me any chance they get. I hate that feeling.

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •