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Thread: "No room at the INN"

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  1. #1
    K Bikes Complex by Choice cjack's Avatar
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    "No room at the INN"

    So we booked a number of rooms ($159) at the Holiday Inn, Gillette, WY last July and then this winter found out that they re-booked our rooms to someone else. They offered to reimburse us the $20 (didn't really care about that though...) for the $179 rooms at the new Fairfield if we would go there. Much emailing over the spring with the Fairfield and we got this from the Fairfield management...

    On Tue, Apr 1, 2008 at 1:39 PM, aftab khan wrote:

    [Quote]
    Hi,
    Our hotel is scheduled to open this month. As soon as it does I will send you confirmation numbers. I have your booking at the top of our list. Please don't worry about your rooms, you have them.
    Thanks
    Aftab
    Aftab Khan
    Tower West Holdings LLC,
    109 N US HWY 14-16
    Gillette, WY 82716
    Phone 307-686-2210
    Fax 307-682-5105
    [End Quote]

    OK great. I guess A. Khan didn't send the confirmation numbers, but when called again, said to call a certain staff person and book the rooms. Then this morning when we attempted to book the Fairfield rooms in our own names, the staff person told us that they sold all the $179 rooms since the management didn't share the above information with them, the staff. BUT, we could book the suites at $259 which they had some of. Checking on line, the suites seem to have only one bedroom, plus some extra sitting area. Anyway, $777 plus tax for three nights in Gillette, WY seems like a lot.
    We have a chance at another motel there, don't know for sure yet, but I'm thinking...why not just go to the Black Hills rally, maybe stop and wave hi to Gillette on the way to Cody, Yellowstone, Jackson Hole, and then off to Paonia.
    Also, I guess we could camp...

    Jack
    BMWMotorcycles, fun when they're running...
    My other bike is a BMW.
    Jack Hawley MOA and RA #224, KE9UW ("Chuck")

  2. #2
    It is what it is. Bud's Avatar
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    What can you say Jack. That sucks!

    I learned long ago that "guaranteed reservations" is an oxymoron. What ya gonna due if they don't honor it? The same thing you are doing, making other plans.

    But maybe a phone call to Aftab Khan might do some good? It that is his name and if he is still there.

    Might also contact Chamber of Commerce and BBB in Gillette if something can not be worked out.
    I used to post here, but now I don't.

  3. #3
    K Bikes Complex by Choice cjack's Avatar
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    I think we're going to wait a few days and see if the other motel works out. We could also go to still a third motel for sure, but the reviews on line paint a pretty sad picture of that one and still pretty high priced considering.
    Then we have been known to camp. I figure it gets cool at night, eh?
    We have no fixed plans...ain't retirement great...
    BMWMotorcycles, fun when they're running...
    My other bike is a BMW.
    Jack Hawley MOA and RA #224, KE9UW ("Chuck")

  4. #4
    Coug650 98246's Avatar
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    Jack,
    Welcome the the adventures of Wyoming. Unlike the rest of the country, we are still in a economic boom. Not only are the Rally attendants looking for rooms but so are our workers. Thus, hotels are very hard to find despite the rally. We are the last frontier for many reasons. Wyoming doesn't have all of it's infrastructure to support it's boom. Just remember that the weather out here is perfect for camping most days of the summer. Take a chance to live an adventure here in the Wild West while it's still wild.
    By all means, HAVE FUN!

  5. #5
    K Bikes Complex by Choice cjack's Avatar
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    I'm not too worked up about it. Just disappointed about folks not keeping their word. I have had lots of enjoyment visiting and riding in Wyoming. I guess I just never had an inkling to stay overnight in that part of Wyoming.

    But that's interesting about the boom. What exactly is the boom due to? Just population increase? Folks tired of the big cities? Sort of sounds like tourists and special events attracted to visiting the last frontier.
    BMWMotorcycles, fun when they're running...
    My other bike is a BMW.
    Jack Hawley MOA and RA #224, KE9UW ("Chuck")

  6. #6
    ben721364
    Guest
    Lodging is currently scarce in Eastern WY, especially at prices competitive to much pf the country outside major cities. I wound up with a room (I hope!) in Buffalo some 60 miles from Gillette.

    BMW RA is rallying on the UP of Michigan this month and using grounds of a technical college. It also has arranged for dorm rooms to be available for participants at reasonable prices. What a grand idea! Good riding roads too!

  7. #7
    Registered User
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    [QUOTE=cjack;335073]So we booked a number of rooms ($159) at the Holiday Inn, Gillette, WY last July and then this winter found out that they re-booked our rooms to someone else. They offered to reimburse us the $20 (didn't really care about that though...) for the $179 rooms at the new Fairfield if we would go there. Much emailing over the spring with the Fairfield and we got this from the Fairfield management...

    On Tue, Apr 1, 2008 at 1:39 PM, aftab khan wrote:

    [Quote]
    Hi,
    Our hotel is scheduled to open this month. As soon as it does I will send you confirmation numbers. I have your booking at the top of our list. Please don't worry about your rooms, you have them.
    Thanks
    Aftab
    Aftab Khan
    Tower West Holdings LLC,
    109 N US HWY 14-16
    Gillette, WY 82716
    Phone 307-686-2210
    Fax 307-682-5105
    [End Quote]


    Why don't you contact Fairfield Properties and tell them about the broken promises? They may be interested in their reputation.

  8. #8
    K Bikes Complex by Choice cjack's Avatar
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    [QUOTE=nortonrt;335370]
    Quote Originally Posted by cjack View Post
    So we booked a number of rooms ($159) at the Holiday Inn, Gillette, WY last July.......

    Why don't you contact Fairfield Properties and tell them about the broken promises? They may be interested in their reputation.
    Ok. I didn't contact him myself but that was good advice. I have learned that there is more to the story and feel that we were dealt with fairly considering what I have learned about how the booking attempt was done (by a friend).
    So I apologize to Aftab Kahn for thinking he was not keeping his word. And thanks to all who have offered advice and to the help from MOA officials for taking the initiative to get the other side of the story.
    See you in Gillette...
    Last edited by cjack; 06-10-2008 at 09:59 PM.
    BMWMotorcycles, fun when they're running...
    My other bike is a BMW.
    Jack Hawley MOA and RA #224, KE9UW ("Chuck")

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