New customer for BMW of Countryside
As a new member of the BMW family I felt compelled to write of my experience at the dealership. I've been a Gold Wing Rider for over 20 years and have wanted a BMW for many years. However, I've been less than pleased with the dealers in my area, so I stayed loyal to Honda.
I was out of town for the soft grand opening, however, I read the posts of the new dealership and saw they were getting in new motorcycles and chose to go in. After Meeting the General Manager Cary Caldwell, and owner Richard Fisher I'm proud to say I put a deposit down on a 2011 R1200 Adventure.
I told both men that I was looking for a dealer, not just a motorcycle. After listening to their philosophy of their business plan, I believe they gained me as a customer.
Yes, they are still working on the dealership, and have a great attention to detail and it's still work in progress. However the dealership is like no other I've seen short of BMW's Flagship in Munich Germany.
They have a great deal of accessories, clothing, and parts that most dealers in the area haven't had in stock anytime I've visited the dealerships. Once fully operational (very shortly) I have confidence they'll gain many new customers for all over the midwest.
I live almost 100 miles away and I made the trek to see what they had to offer. I truly look forward to seeing their future commitment to motorcycling.