Big Ear Shipping Department
performs about like the rest of the company. Big Ear, Inc CEO Glenn Hood stated on Oct 8 that the unrepaired ear plugs would be returned to me. Several emails to Glenn Hood have not been responded to, despite his solicitous responses when he thought he was getting ~$80 for a "repair". A note was sent to the "customer service" department, and I will wait a few days to see if there is any response there.
Anyway, three weeks later, they haven't arrived. Unfortunately, for ~$350 this is devolving into a small claims court case. The joys of caveat emptor.
Greg on a borrowed computer.