Online rally preregistration is open

[61242]

All: The online rally pre-reg is up & running. Link is at:
http://bmwmoa.org/rally/rally05/index.htm

Steve Huber
'05 rally webmaster

[marcopolo]

I keep getting an error every time I try to register. I select adult and "qty 1". That's fine, but opposite "child" it shows qty 1 whether I select child, or not (there's no "0" option to choose). When I go to check out it tells me I have an error as follows:

ERROR INFORMATION:
Element PRODUCT_MINOR is undefined in SESSION.
The error occurred on line 12.

I assume this means it expects me to select child because there's a 1 in the qty box. I seem to be in a bit of a catch-22, unless I choose child and pay an extra $5 (on top of erroreously indicating I'm bringing a child).

Any suggestions

[Callmethebreeze]

I keep getting an error every time I try to register. I select adult and "qty 1". That's fine, but opposite "child" it shows qty 1 whether I select child, or not (there's no "0" option to choose). When I go to check out it tells me I have an error as follows:

ERROR INFORMATION:
Element PRODUCT_MINOR is undefined in SESSION.
The error occurred on line 12.

I assume this means it expects me to select child because there's a 1 in the qty box. I seem to be in a bit of a catch-22, unless I choose child and pay an extra $5 (on top of erroreously indicating I'm bringing a child).

Any suggestions

Bring an adult who acts childish.....no???
Hooyah :rofl

[Callmethebreeze]

I suppose I deserve this. After posting my last comment, I decided to pre-register and lo and behold, I can't even get past the login!!!!! I keep entering my member number and password as instructed but am reset each time. Grrrrr
ah well....someone will no doubt throw me a virtual lifeline...I hope.
Adios

[61242]

I suppose I deserve this. After posting my last comment, I decided to pre-register and lo and behold, I can't even get past the login!!!!! I keep entering my member number and password as instructed but am reset each time. Grrrrr
ah well....someone will no doubt throw me a virtual lifeline...I hope.
Adios

Thom: Try purging the cache, cookies, whatever else in your browser & try over. Don't forget to login first.

Maybe unfortunately, but I've already registered using the system and can't go thru the steps again to see what problems there are.

Steve Huber
'05 rally webmaster

[61242]

I keep getting an error every time I try to register. I select adult and "qty 1". That's fine, but opposite "child" it shows qty 1 whether I select child, or not (there's no "0" option to choose). When I go to check out it tells me I have an error as follows:
Any suggestions

Mark: Hate to say this but actually the system does a background check on all applicants. Obviously you both failed... :stick

All you need to do is check the "Adult" box, number of adults, and select the "checkout" button (maybe the button is called "continue", I forget). Just ignore the child/whatever items. You'll have a chance to review.

BTW, I've asked the coders to look into these issues in case we really do have a problem

Steve Huber
'05 rally webmaster

[Ol'Salt]

Thom: Try purging the cache, cookies, whatever else in your browser & try over. Don't forget to login first.

Maybe unfortunately, but I've already registered using the system and can't go thru the steps again to see what problems there are.

Steve Huber
'05 rally webmaster
I'm having the same problem

[frazz]

Just registered...worked just fine :type....just put in the info, check the proper boxes and and hit continue till you are finished and check out :drink

[Ol'Salt]

Have tried login using the posted instructions and also using forum login and password, neither works.

[marcopolo]

I tried again and it worked this time, though it did take me several tries to get through the checkout. I should also point out that I also got an e-mail from the office with an offer of help after my first post. Fast response, I'd say.

[BradfordBenn]

The best suggestion I can make is to click the reset password link (https://stl.bmwmoa.org/bmwmoa/source/Library/FindPword.cfm?section=unknown&activesection=home&start=1). In about three minutes you should get an e-mail with the ability to change your password and log in. I did that as I was also having trouble logging in. I couldn't remember the password.

Hope that helps.

[Callmethebreeze]

:bliss
Thanks to Steve and Brad I have wended my way through the preregistration morass. I purged my browser and reset my password (this sounds almost obscene..lol...) and voila the BMW MOA censors have given me another shot. Man, will they be sorry! This Witness Protection Program can be a real drag. I have to keep changing my name.
Once logged in, the process was a breeze although the options for children caused me to take pause for a second. I decided that acting in an adolescent manner didn't actually qualify me for this fee so I endorsed the adult option.
Thanks again for the help. See you there. Brace yourselves. :thumb

[Diehly]

It took 3 calls to MO and had something to do with the security set up of my XP system. Their staff was incredibly helpful and I was able to git 'er done. :type The card would've been faster but I have been transformed from being un-registered to being pre-registered. :wow The weather in NW Ohio is beginning to co-operate and I have ridden for 10 days straight. See ya in Lima.

Diehly

[Sonar]

OK, I need to register 4 adults and two children, however the drop down on adults only offers 2. :dunno

[Visian]

The best suggestion I can make is to click the reset password link (https://stl.bmwmoa.org/bmwmoa/source/Library/FindPword.cfm?section=unknown&activesection=home&start=1). In about three minutes you should get an e-mail with the ability to change your password and log in. I did that as I was also having trouble logging in. I couldn't remember the password.

Hope that helps.

Sorry, but it didn't. Told me I wasn't in the system and to contact HQ.

fwiw, I have logged in and edited my profile in the past, but only with back room voo-doo from Sandee.

One usability suggestion.... can all that crap on the registration page, put a big "you must log in before you register for the rally" link first. the fact that you have to log-in before you register is buried in the body text.

Ian

[Visian]

... and my credit card must've expired. :p

Ian

[61242]

OK, I need to register 4 adults and two children, however the drop down on adults only offers 2.

Don: I've forwared this to the MOA office. Did you try entering "4" in the quantity box rather than using the drop-down?

Steve

[sandee]

OK, I need to register 4 adults and two children, however the drop down on adults only offers 2. :dunno

To pre-register more than three attendees for the rally, you will need to complete two seperate forms. I would suggest one adult and one child per form. This may require creating a non-member account if only one of the four is a member as only one pre-registration form may be submitted online per member account.

I will be in the office tomorrow, if you need further assistance. :)

[sandee]

Sorry, but it didn't. Told me I wasn't in the system and to contact HQ.

fwiw, I have logged in and edited my profile in the past, but only with back room voo-doo from Sandee.

One usability suggestion.... can all that crap on the registration page, put a big "you must log in before you register for the rally" link first. the fact that you have to log-in before you register is buried in the body text.

Ian

In order for the password reset to work, we must have your current email address already in the membership database. This is usually the issue I find. When in doubt, just email or call the office and we will reset it for you asap.

[bob1150]

I had the same trouble as several of you have had with the pre-registration form. I tried all the tricks offered by Steve and others but no good. But, logging in as a non-member worked fine and very easy. It seems like there is something wrong with that, doesn't it? If non-members can breeze right through and pre-register, why do members have all this trouble? I hope the long lines for the pre-registered people at the rally which I read about in another thread don't materialize. That would really make the whole process a little questionable.

Bob

[61242]

I hope the long lines for the pre-registered people at the rally which I read about in another thread don't materialize. That would really make the whole process a little questionable.

My $0.02 on lines is that it is entirely dependent on when you show up, it's all a crapshoot. I do guarantee that if you try registering first thing on opening day morning there _will_ be long lines.

My experience at the national has been there is always enough registration volunteers to ensure a smooth operation. After all, you can get only so many folks behind the tables before you start running into each other and tripping over feet.

See ya there!

Steve

[sandee]

I had the same trouble as several of you have had with the pre-registration form. I tried all the tricks offered by Steve and others but no good. But, logging in as a non-member worked fine and very easy. It seems like there is something wrong with that, doesn't it? If non-members can breeze right through and pre-register, why do members have all this trouble? I hope the long lines for the pre-registered people at the rally which I read about in another thread don't materialize. That would really make the whole process a little questionable.

Bob

Creating a non-member account instead of using your current membership account can cause problems in the membership database that may effect the delivery of the BMW Owners News. It is not recommended.

The most common issue is with logging into the Secure Services Area to pre-register. If you have trouble, just let us know and we can reset your login and password to proceed.

[BradfordBenn]

I hope the long lines for the pre-registered people at the rally which I read about in another thread don't materialize. That would really make the whole process a little questionable.

Bob

The most important thing to bring to any rally is a sense of humor and adventure. Those will be the key to keep the lines from forming. If you get stuck waiting behind a group of people, simply say howdy and start talking about motorcycles. Then the waiting will fly by.

Also the Web team and the Rally Committees are working on this web registration challenge already. So we are taking it seriously and trying to figure out the cause. Sandee's point about just zapping them an e-mail is the best way to go. It will keep the database cleaner and actually make the process easier next time. Once you get your stuff set up, it is actually pretty cool to get some other shopping done.

[SHAG]

I can't seem to Git-r-done either :dunno
Here's my credit card # BR549-ASK-4JUNIOR
See you on Thursday. :type :wave

I'll try again tomorrow :brow

[bob1150]

My $0.02 on lines is that it is entirely dependent on when you show up, it's all a crapshoot. I do guarantee that if you try registering first thing on opening day morning there _will_ be long lines.

My experience at the national has been there is always enough registration volunteers to ensure a smooth operation. After all, you can get only so many folks behind the tables before you start running into each other and tripping over feet.

See ya there!

Steve

From what I have seen regarding this organization the rally will be a blast and any lines I run into won't be a problem. This is my first trip and I am really looking forward to going! I just wish this pre-registration thing worked a little smoother. Thanks everybody for your input.

Bob

[Callmethebreeze]

:bolt
Upon arrival at the Rally Registration Area you will perform a target area recon.
You will carefully observe lines of fellow raly participants mustered into orderly lines leading to smiling registration volunteers sitting behind large tables engaged in processing activities.
You will scan the lines and decide upon which to engage based upon the following parameters of priority concerning the last person(s) in the line i.e. that individual(s) who will be standing directly in front of you:
Priority:
1) An attractive solitary blonde female wearing a form fitting leather suit holding two bottles of your favorite micro brew and wearing a t-shirt emblazoned with the following: "I'm an Oilhead and I'm Running a Quart Low,Can you Help?"
2) Three guys wearing funny hats, Rounders t-shirts who are equipped with a large cooler, 4 lawn chairs and a beach umbrella who are handing out beer mitts filled with your favorite microbrew.
3) Anyone wearing tall m/c boots, shorts and a cowboy hat (they must have a few stories to tell).
4) Anyone wearing more than ten pins on his/her vest (it will give you something to read while you're waiting).
5) Smeone wearing a full face helmet with animal ears attached. This could be a little weird but heh, it works for Brad Benn and he seems okay.
6) Anyone wearing official looking nametags, medallions and other indications of organizational presence. They may decide to zoom to the front of the line, you can draft them and maybe smooth your way in.

Lines you may wish to avoid:
1) Someone who ate the "special" this am at "Mom's" diner in Gum Gap West Virginia and is in obvious gastrointestinal distress.
2) Someone dressed in all black reading Mein Kampf or the BMW Technical Manual while humming german martial music.
3) Any couple of any persuasion wearing matching outfits.
4) Anyone wearing a full Aerostich that is so new and stiff that he needs to be oiled to move up in line.

Necessary items you will need to successfully achieve your registration objective.
1) A folding camp chair
2) Small cooler filled with favorite beverages to consume and share
3) Some type of conversation starter other than the price tags from your new aerostich. Suggested: t-shirt from the 1978 Stuttgart rally, funny hat (see above) or temporary R1100RT tattoos emblazoned on an intimate part of your anatomy
4) Sun Block
5) Sense of humor

Did I miss anything? :drink
Hooyah, see you there!

[BradfordBenn]

Did I miss anything? :drink
Hooyah, see you there!

I think you got them all :thumb

[moa84843]

After a few attempts to register on line, snail mail looks like a much better way.

[Ol'Salt]

A 1 min phone call to headquarters and a password reset solved my problem!!
Those girls know their stuff!

[BradfordBenn]

After a few attempts to register on line, snail mail looks like a much better way.

What seems to be the problem?

[sportridertex]

This registration process is anything but user friendly.

I guess I'm just going to wait until I get to Lima, and just do it there.

[BradfordBenn]

Sorry to hear it isn't working out for you. Is there something I can help you with? Also June's ON has a registration form in it if you want to register by mail.

[p_interceptor]

The on-line registration worked great for me. Took about 2 minutes and i had a receipt printed out. :clap

[EClips]

To pre-register more than three attendees for the rally, you will need to complete two seperate forms. I would suggest one adult and one child per form. This may require creating a non-member account if only one of the four is a member as only one pre-registration form may be submitted online per member account.

I wonder if it isn't time to revise the registration format (both web and mail-in form) so that more than one vehicle, more than one member, and more than two or three people can be pre-registered at one time, on one form. I presume that the current system requires a separate credit card transaction for each "registration form" and that this increases the cost of registration via the website. In the past, I have had to make a xerox copy or accumulate forms from more than one ON magazine to register four people (by mail) for the rally.

Is this a problem, or am I missing something?

[HadABabyItsABeemer]

When using secure websites etc, please make sure all of your windows updates are installed, it may help with some of the errors you encounter.

Dave :type

[sportridertex]

:evil :evil I'm traveling for work right now and don't get home until 15 june, so I don't have my MOA card with me, so I have no idea what my MOA number is.

But when I was home a week ago, I tried to register, kept getting a error message.

I'll just ride to Lima,Ohio and sign up there, I really prefer to do it ahead of time.

[BradfordBenn]

:evil :evil I'm traveling for work right now and don't get home until 15 june, so I don't have my MOA card with me, so I have no idea what my MOA number is.

But when I was home a week ago, I tried to register, kept getting a error message.

I'll just ride to Lima,Ohio and sign up there, I really prefer to do it ahead of time.

Ah the joys of traveling for work, I know it all too well. Why am I in Vegas without a motorcycle?!?

I am pretty sure if you call the office directly ((636)394-7277) they can help you out with registering and lookup your number for you.

[sandee]

I wonder if it isn't time to revise the registration format (both web and mail-in form) so that more than one vehicle, more than one member, and more than two or three people can be pre-registered at one time, on one form. I presume that the current system requires a separate credit card transaction for each "registration form" and that this increases the cost of registration via the website. In the past, I have had to make a xerox copy or accumulate forms from more than one ON magazine to register four people (by mail) for the rally.

Is this a problem, or am I missing something?

This stipulation is a product of how the database handles the information for the rally pre-registration. We are looking into the possiblilty of allowing Primary members to pre-register Associate members in one transaction, however the way the information is handled will not change.

I hope this helps. :) Have a great time at the rally!! Sandee

[EClips]

Thanks for the reply. It is good to know that improvements are being considered.

:) Keep up the good work!

[DLilah]

This stipulation is a product of how the database handles the information for the rally pre-registration. We are looking into the possiblilty of allowing Primary members to pre-register Associate members in one transaction, however the way the information is handled will not change.

I hope this helps. :) Have a great time at the rally!! Sandee

Sandee: I think we registered me (the Associate member) as a guest with my husband (the Primary member). :doh Is this a problem? Do we need to re-register or fix this in some way? I assume you are trying to track how many members and non-members are attending?

[61242]

The ever-helpful registration folks will sign you up and take your money at the gate.

Steve Huber
'05 rally webmaster

[Colt03]

I received my preregistration and see the fields for Club and Virtual club are missing. Did I miss that screen when I registered on line and can I correct it online or at the gate ?

Tia

[61242]

I received my preregistration and see the fields for Club and Virtual club are missing. Did I miss that screen when I registered on line and can I correct it online or at the gate ?


Sorry for the late reply, I'm *waaay* behind in my email...

No, the info can't be updated online; however yes, you can correct it at the gate. The registration process still generates a hardcopy form used by the reg gate folks when you check in.

HTH

Steve Huber
'05 rally webmaster
Madison, WI