eric2
06-07-2004, 03:24 PM
Or another example of why k100 performance mods
and plastic combined with a high credit limit never work.
I hesitate to bad mouth a vendor on-line but at this point
i have nothing to lose anyway, and the vendor deserves
it for the crappy service.
Sad story: Paid $4k for a turbo kit
in Feb of '02 from these folks; at the time this kit was advertised as shipping; now it's just "fully developed"
http://www.rbracing-rsr.com/bmwturbos.htm
Now over 2 years of unanswered emails, un-returned phone calls
and hundreds of $ in LD calls I still don't have a complete turbo kit, and I don't care to wait any longer...
Up until a year ago the only thing I had received was the modified
oil pan and cleaned injectors, then after a few weeks of unreturned phone calls I got a hold of Bob and told him to ship me my order or give me a refund.
Well, I got most of the kit, but it turns out it's never been
tested or installed, the turbo interferes with the cam cover,
there's no mounts for the intercooler, nothing is painted,
etc, etc. Here's a snip of the next to last email I got from these ..........folks
>>We are going to have to buy a K100 to check all this out. We ar still finishing the K1200RS and LT series and Have a 1100S and a 1200C to work on.
We will be mailing you the gauge and a new spring for the scavenge next week. >>>
Thats funny, the web site sez this:
"Kits are fully developed for K100RS/RT, K1000, K1100RS, R1100RS models."
I think the MOA magazine also mentioned these folks in
a Xmas issue a few years back as a nice present.
Here is part of the last email i got from them.
"Ship the bike to us and we'll install the turbo kit."
Again, they're web site says this can be installed with
regular hand tools, and after 2 1/2 years I don't
think i should have to take my bike to CA from TX.
Almost forgot to mention, this guy has broken numerous
promises with me on when this stuff would be ready,
so I would be an idiot to leave it with this guy given
his level of comittment so far; why should I expect
him to follow through now?
So my question is, before i really tell this story
on ebay and other sites then dump it ; how do i get
my money back from these people? I've asked nicely in emails and angrily over the phone, and it prolly isn't worth it to
sue the guy. They do hve a bad rap with the BBB
in CA already.
One thing's for sure, from day 1 ;
once they got my money they stopped
corresponding and refused to provide any updates
on my kit. They've also been able to come out
with a few other products, including the aptly
named "black hole" exhaust.; a better description
of where your money goes, than finish my order.
On Vic's k12 site, there's a few folks that
bought stuff for their k12rs from them as well.
One guy got the fancy injectors and exhaust,
gained about 5 hp for $2500. Another
got an exhaust that failed, blocking the exhaust
and killing the O2 sensor.
This has by far been the worst retail experience
in my life, and I come here seeking wisdom
on how to end this unfortunate chapter. Pics
of it can be seen at http://www.ofoto.com
logging in as k@kwhiner.net and use k as the p/w
TIA!
and plastic combined with a high credit limit never work.
I hesitate to bad mouth a vendor on-line but at this point
i have nothing to lose anyway, and the vendor deserves
it for the crappy service.
Sad story: Paid $4k for a turbo kit
in Feb of '02 from these folks; at the time this kit was advertised as shipping; now it's just "fully developed"
http://www.rbracing-rsr.com/bmwturbos.htm
Now over 2 years of unanswered emails, un-returned phone calls
and hundreds of $ in LD calls I still don't have a complete turbo kit, and I don't care to wait any longer...
Up until a year ago the only thing I had received was the modified
oil pan and cleaned injectors, then after a few weeks of unreturned phone calls I got a hold of Bob and told him to ship me my order or give me a refund.
Well, I got most of the kit, but it turns out it's never been
tested or installed, the turbo interferes with the cam cover,
there's no mounts for the intercooler, nothing is painted,
etc, etc. Here's a snip of the next to last email I got from these ..........folks
>>We are going to have to buy a K100 to check all this out. We ar still finishing the K1200RS and LT series and Have a 1100S and a 1200C to work on.
We will be mailing you the gauge and a new spring for the scavenge next week. >>>
Thats funny, the web site sez this:
"Kits are fully developed for K100RS/RT, K1000, K1100RS, R1100RS models."
I think the MOA magazine also mentioned these folks in
a Xmas issue a few years back as a nice present.
Here is part of the last email i got from them.
"Ship the bike to us and we'll install the turbo kit."
Again, they're web site says this can be installed with
regular hand tools, and after 2 1/2 years I don't
think i should have to take my bike to CA from TX.
Almost forgot to mention, this guy has broken numerous
promises with me on when this stuff would be ready,
so I would be an idiot to leave it with this guy given
his level of comittment so far; why should I expect
him to follow through now?
So my question is, before i really tell this story
on ebay and other sites then dump it ; how do i get
my money back from these people? I've asked nicely in emails and angrily over the phone, and it prolly isn't worth it to
sue the guy. They do hve a bad rap with the BBB
in CA already.
One thing's for sure, from day 1 ;
once they got my money they stopped
corresponding and refused to provide any updates
on my kit. They've also been able to come out
with a few other products, including the aptly
named "black hole" exhaust.; a better description
of where your money goes, than finish my order.
On Vic's k12 site, there's a few folks that
bought stuff for their k12rs from them as well.
One guy got the fancy injectors and exhaust,
gained about 5 hp for $2500. Another
got an exhaust that failed, blocking the exhaust
and killing the O2 sensor.
This has by far been the worst retail experience
in my life, and I come here seeking wisdom
on how to end this unfortunate chapter. Pics
of it can be seen at http://www.ofoto.com
logging in as k@kwhiner.net and use k as the p/w
TIA!